Markita McMillan
Brooklyn,NY
Overview
8
8
years of professional experience
Work History
Patient Care Coordinator/Medical Administrative Secretary
Weill Cornell Multiple Myeloma Center
New York, NY
04.2023 - Current
- Schedules, confirms, re-schedules and cancels appointments for both new and existing patients using the scheduling application. Monitors schedules for wait lists, re-schedules and cancellations.
- May assist with coordination of follow-up care including scheduling of laboratory/diagnostic tests and prescription requests.
- Responsible for front-end revenue cycle processes, which may include but is not limited to, the check-in/check-out of patients and collection/reconciliation of time-of-service payments,as applicable. May also discuss patient’s responsibility for payments
- Verifies patient insurance eligibility and obtains necessary pre-authorization numbers, if required, prior to appointment date. Facilitates the communication and collection of any fees due from patient.
Financial Counselor
NYCHH Corp. Kings County
Brooklyn, NY
10.2021 - 09.2022
- Responsible for screening uninsured or underinsured outpatients to identify insurance coverage or enrollment eligibility.
- Apply for Health Insurance and Medicaid for patient through The New York State of Health Website.
- Assist outpatients that do not qualify for enrollment with charity care programs such as NYC Care.
- Ensure all documentation is complete and submitted for program applications.
- Financially clear patients for Radiology and Ambulatory Surgery procedures.
- Fee Scale patients and update Epic with Fee Scale information to accord patient's financial responsibility based on patient's income.
Outpatient Medical Biller
NYCHH Corp. Bellevue
New York, NY
12.2015 - 04.2019
- Bill insurance for outpatient clinics, emergency room and therapy clinics.
- Verify insurance information for patients using hospital billing system and insurance websites.
- Correct remittance statement and re-bill as necessary.
- Adjust accounts after payments and denials are received.
- Perform account "clean up" on Medicaid & medicaid managed care(adjust, transfer monies between insurance and patient as needed.
- access Receivable Edge for payments & denials.
Education
Hospitality Management & Customer Service
Brooklyn Equal Opportunity College
Brooklyn, NY02-2014
High School Diploma -
High School Redirection
Brooklyn, NY06-1998
Timeline
Patient Care Coordinator/Medical Administrative Secretary
Weill Cornell Multiple Myeloma Center
04.2023 - Current
Financial Counselor
NYCHH Corp. Kings County
10.2021 - 09.2022
Outpatient Medical Biller
NYCHH Corp. Bellevue
12.2015 - 04.2019
Hospitality Management & Customer Service
Brooklyn Equal Opportunity College
High School Diploma -
High School Redirection
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