MARKITA SANDERS
Chicago,IL
Summary
Dedicated Customer Service Professional skilled in multitasking and time management. Delivered positive and memorable experiences to customers while maintaining organizational efficiency. Aiming to leverage strengths in entry-level opportunities to contribute to company growth.
Overview
1
1
Certification
1
1
year of post-secondary education
23
23
years of professional experience
Work History
Custodian
City of Chicago
Chicago, IL
09.2024 - Current
- Sanitized high-touch areas with approved cleaning products and safety procedures to enhance hygiene.
- Inspected restrooms, break areas, and common spaces to identify and address cleaning needs.
- Maintained floors through sweeping, mopping, vacuuming, and spill cleanup.
- Sweeping, mopping, and vacuuming floors; cleaning bathrooms, kitchens, and other common areas; emptying trash cans and disposing of waste appropriately.
- Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
- Cleaned windows, mirrors, walls, and ceilings using appropriate solutions and tools for optimal clarity; dusted furniture and wiped down surfaces.
- Stocked restrooms with essential paper products and soap.
Custodian
Beacon mobility
Chicago, IL
01.2023 - 12.2023
- Cleaned Beacon Mobility vehicles, removing debris from seats, floors, and surfaces.
- Inspected restrooms, break areas, and common spaces for cleaning needs.
- Collected trash and recycling from Beacon Mobility work areas.
- Restocked supplies and reported shortages to Beacon Mobility supervisors.
Warehouse team member
Target
Joliet, IL
03.2021 - 09.2022
- Picked orders using pick lists and handheld scanners.
- Packed shipments according to employer packing standards.
- Replenished stock locations across employer storage areas.
- Operated pallet jacks and other warehouse equipment safely.
- Loaded and unloaded freight for employer warehouse operations.
Quality Inspector
Deltar Fuel System
Mokena, IL
02.2016 - 07.2018
- Inspected materials for defects, dimensions, and conformance to quality standards.
- Verified product specifications using calipers, gauges, and visual inspection tools.
- Calibrated inspection equipment before production line quality checks.
- Reviewed work instructions and drawings for compliance with manufacturing requirements.
- Isolated nonconforming products for review, rework, or disposal.
- Communicated quality concerns to production and maintenance teams.
- Trained new inspectors on inspection procedures, safety rules, and documentation practices.
- Documented inspection findings in quality logs and deviation reports.
Clerk
Chatham Foods
Chicago, IL
11.2007 - 06.2008
- General Responsibilities include but are not limited to: Processed customer transactions efficiently at checkout., Packed customer purchases carefully for safe transport., and Organized and replenished store shelves with products..
- Accepted cash and credit card payments, issued receipts and provided change.
- Verified cash, card, and mobile payments for accurate transaction handling.
- Scanned merchandise and bagged purchases with careful attention to checkout flow.
- Greeted customers and answered questions about products, pricing, and store policies.
- Resolved payment issues and referred complex concerns to front-end supervisor.
- Maintained clean checkout area and stocked nearby receipt and bag supplies.
Counter Clerk
Taste of Chicago
Chicago, IL
06.2006 - 07.2006
- Oversaw inventory organization and management.
- Prepared activity spaces and arranged equipment for guided group sessions.
- Assisted community summer youth program with daily cleaning and setup tasks.
Volunteer/Community Service
Bethany -Advocate Hospital
Chicago, IL
03.2006 - 04.2006
- Assisted nursing with various layman clinical activities and stocked medication.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Volunteer/ Community Service
Tiley Park
Chicago, IL
05.2003 - 06.2003
- Tutored children in after school program, assisted with homework, and organized activities.
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
Business Administration
Olive-Harvey College
Chicago, IL 09.2006 - 06.2007
Chicago Vocational Career Academy
Chicago, ILSkills
- Cleaning equipment operation, Inventory management, Office administration, Faxing, Filing, Photocopying
- Attention to detail
- Work prioritization
- Problem solving
- Team communication
- Cleaning techniques
- Office administration
- Faxing
- Filing
- Photocopying
Certification
- Complete Training Institute
- Law Enforcement Training Academy
- Chicago, IL
- Date of Completion: October 7, 2009
- (20) Hr. Basic Un-Armed Security Course
- Date of Completion: October 10, 2009
- (20) Hr. Basic Armed Security Course
Timeline
Custodian
City of Chicago
09.2024 - Current
Custodian
Beacon mobility
01.2023 - 12.2023
Warehouse team member
Target
03.2021 - 09.2022
Quality Inspector
Deltar Fuel System
02.2016 - 07.2018
Clerk
Chatham Foods
11.2007 - 06.2008
Business Administration
Olive-Harvey College
09.2006 - 06.2007
Counter Clerk
Taste of Chicago
06.2006 - 07.2006
Volunteer/Community Service
Bethany -Advocate Hospital
03.2006 - 04.2006
Volunteer/ Community Service
Tiley Park
05.2003 - 06.2003
Chicago Vocational Career Academy