Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Markitta Watson

Belleview,IL-Illinois

Summary

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Utility Clerk

City of Cahokia Heights
06.2024 - Current
  • Respond to customer service issues via phone, email or in person regarding billing issues, payment options, and account status.
  • Maintaining and processing water and sewer utility accounts, including billing, scheduling work orders, and receiving payments.
  • Verifies payments and reviews list of shut off accounts to ensure no usage is occurring and notifies inspectors as needed.
  • Assist with other administrative tasks such as processing mail, order office supplies, filing, data entry and office organization as needed.
  • Effective verbal and written communication skills in order to communicate with supervisors and the general public.

Cashier/Clerk

Saint Clair County Courthouse-Recorder of Deeds
07.2016 - 05.2024
  • Facilitated transaction with the Illinois Department of Revenue for Transer Tax, ensuring the precise collection and recording of funds.
  • Delivered high-quality customer service, assisting wiht paperwork completion and providing support at the public computer access stations as needed.
  • Reviews /Accepts documents for recording, by law in the order received. Initial point of entry into public recorder for paper electronicall presented documents.
  • Collection of funds for physically presented documents as well as funds collected for copies recording and copy fees, cashiers; invoices daily accounts;balances daily cash receipts.

Distribution Associate/Mail Clerk

United States Postal Service, USPS
02.2012 - 02.2016
  • Collaborated with team members to meet daily production goals and deadlines.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
  • Supported customer service efforts, addressing inquiries and concerns regarding mail delivery.

Education

Information Processing

Southwestern Illinois College
Belleville, IL
07-2011

Office Technology

Southwestern Illinois College
Belleville, IL
07-2001

Skills

  • Microsoft office
  • Multitasking Abilities
  • Excellent communication
  • Self motivation
  • Team building
  • Confidentiality understanding

Certification

  • Information Processing Certificate 2011-Southwestern Illinois College
  • Office Technology Certificate 2001-Southwestern Illinois College

Timeline

Utility Clerk

City of Cahokia Heights
06.2024 - Current

Cashier/Clerk

Saint Clair County Courthouse-Recorder of Deeds
07.2016 - 05.2024

Distribution Associate/Mail Clerk

United States Postal Service, USPS
02.2012 - 02.2016
  • Information Processing Certificate 2011-Southwestern Illinois College
  • Office Technology Certificate 2001-Southwestern Illinois College

Information Processing

Southwestern Illinois College

Office Technology

Southwestern Illinois College
Markitta Watson