Marko Flores
Carmichael,CA
Summary
Diligent student with years of experience in supervisor positions, with a willingness to take on added responsibility in any and all roles. Also experienced in teaching and performing music professionally in Sacramento.
Overview
7
7
years of professional experience
Work History
Shipping & Receiving Specialist II
Gemini Legal Support
11.2022 - Current
- Implemented process improvements that led to reduced waste and increased productivity within operations.
- Managing high volumes of outbound shipments of records, verifying accuracy and promptly addressing any discrepancies.
- Assists in training new hires on company protocols, creating training material to be used by new hires.
- Served as point person for all shipping-related inquiries from both internal departments and external customers.
Assistant Manager
Thai Canteen Sacramento
10.2020 - 11.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, checking for accuracy, and distributing cash tips.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Associate Manager
Life Storage
09.2019 - 01.2020
- Managed customer accounts, collected monthly rent payment and resolved any issues concerning customer's units.
- Monitored cash intake and deposit records.
- Conducted daily facilities walkthrough and did minor maintenance on units.
Shift Lead
Pizza Hut
03.2017 - 08.2019
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Conducted pre-screen interviews to determine most qualified applicants for open positions.
Education
Associate of Arts - Social Sciences
American River College
Sacramento, CA05.2025
Skills
- Familiar with Adobe systems
- Comfortable with Google Workspace (Gmail, Docs, Sheets, Slides)
- Clear communication with other departments to solve problems and provide excellent service to clients
Accomplishments
- Received Gemini 2023 Excellence Award.
Timeline
Shipping & Receiving Specialist II
Gemini Legal Support
11.2022 - Current
Assistant Manager
Thai Canteen Sacramento
10.2020 - 11.2022
Associate Manager
Life Storage
09.2019 - 01.2020
Shift Lead
Pizza Hut
03.2017 - 08.2019
Associate of Arts - Social Sciences
American River College