Summary
Overview
Work History
Education
Skills
Graphic Design/Art
Timeline
Generic

Markus Arellano

San Antonio,TX

Summary

Dynamic leader with a proven track record at Capitol Aggregates, adept in enhancing operational efficiency and customer satisfaction. Skilled in technical operations and critical thinking, excelling in problem-solving and maintaining high service standards. With leadership experience and strong work ethic have consistently driven team success and process improvements.

Overview

11
11
years of professional experience

Work History

Server

Piatti Restaurant
09.2023 - Current
  • Maintained high-quality service standards while effectively managing multiple tables concurrently, showcasing exceptional multitasking skills.
  • Ensured timely fulfillment of orders in fast-paced contexts, maintaining efficiency during peak operating hours.
  • Utilized knowledge of menu to make recommendations, enhancing customer dining experience.

Parts and Equipment Specialist

Capitol Aggregates
06.2017 - 08.2023
    • Maintained control over inventory of essential expendables, parts, and supplies.
    • Played an active role in team meetings, collaborating with others to develop effective strategies for enhancing warehouse efficiency and productivity
    • Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
    • Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
    • Loaded, unloaded, and moved material to and from storage and production areas.
    • Demonstrated proficiency in operating forklifts, pallet jacks, and other material-moving equipment.
    • Issued parts to technicians to complete customers' repairs.
    • Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.

Dust Collector Maintenance

Capitol Aggregates
01.2017 - 06.2019
  • Led and managed a two-person crew to troubleshoot issues and conduct inspections on dust collector housing.
  • Collaborated with operations team to effectively mitigate hazards caused by dust leaks, implementing necessary control measures and resolving issues promptly.
  • Developed skills in the mechanical field by learning to check pressure systems, replace air diaphragms, and install new water traps.
  • Collaborated with team members during daily meetings to develop plans and implement measures for efficient plant performance.

Packhouse

Capitol Aggregates
05.2017 - 12.2017
  • Assisted in stacking filled cement bags on a pallet utilizing machinery, and facilitated their transportation to a warehouse wrap machine using a forklift.
  • Learned how to run the cement spouts to fill up cement bags, duties for job included: switching valves from silos to the right bins, learned to troubleshoot jammed cement spouts.
  • Loaded customer trailers with pallets of stacked cement.

Temp Worker

Capitol Aggregates
05.2015 - 05.2017
  • Got the opportunity to learn the shipping/bulkload system. Responsible for logging correct weight for empty and full cement trucks, in charge of operating the spout and loading system while loading cement into trucks.
  • Demonstrated strong problem-solving skills to effectively address challenges and enhance overall performance in assigned tasks.

Sales Associate

Shoe Carnival
09.2013 - 04.2015
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Was lead in Mens shoe department, handled shipment and restock. Along with setting up new displays and store resets.

Education

No Degree - Biology

Texas State Technical College - Harlingen
Harlingen, TX

High School Diploma -

Harlingen High School South
Harlingen, TX
05.2012

Skills

  • Strong Work Ethic
  • Technical knowledge
  • Critical Thinker
  • Self-Motivated
  • Leadership Experience
  • Problem Solving Abilities
  • Quick Learner
  • Not Afraid to Ask Questions

Graphic Design/Art

Took a few courses of Graphic Arts and Design in high school, where I was introduced to the many ways to create your imaginations. From photoshop to illustrator, challenged daily to express and procreate. After high school I still pursued art and turned my attentions to creating a clothing brand. Working on the clothing brand and learning new ways and coming up with my own methods to putting my graphic on a shirt. I soon began to work on some rough sketches for a soon to be comic and or short cartoon animation.

Timeline

Server

Piatti Restaurant
09.2023 - Current

Parts and Equipment Specialist

Capitol Aggregates
06.2017 - 08.2023

Packhouse

Capitol Aggregates
05.2017 - 12.2017

Dust Collector Maintenance

Capitol Aggregates
01.2017 - 06.2019

Temp Worker

Capitol Aggregates
05.2015 - 05.2017

Sales Associate

Shoe Carnival
09.2013 - 04.2015

No Degree - Biology

Texas State Technical College - Harlingen

High School Diploma -

Harlingen High School South

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Markus Arellano