Markus Baumann
Dallas,OR
Summary
A self-motivated employee with a desire to take on new challenges. Strong work ethic, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Take-charge professional delivering support and Team Leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities.
Overview
8
8
years of professional experience
Work History
Sales Representative Team Leader
Vivint
Frisco
04.2024 - Current
- Led Vivint home security sales team through daily territory assignments and field outreach.
- Recruited, hired, trained, evaluated, coached, mentored, and disciplined sales representatives.
- Trained new hires on Vivint product knowledge and sales processes to enhance team readiness and performance.
- Developed and implemented incentive programs to drive motivation and boost sales representative performance.
- Conducted regular team meetings to review performance metrics and establish targeted objectives for improved outcomes.
- Negotiated customer contracts to support profit goals.
- Monitored CRM updates for lead follow-ups and customer contact records.
- Followed company policies and regulations in daily work.
Inventory Coordinator
Buckle
Denton
12.2023 - 04.2024
- Monitored product movement between stockroom, sales floor, and fitting rooms to ensure inventory accuracy.
- Ensured accuracy of inventory records and data entry by implementing quality checks.
- Completed daily, weekly, and monthly inventory balance reconciliations.
- Processed markdowns, transfers, and replenishment requests in retail inventory systems.
- Trained associates on inventory counts, tagging standards, and stockroom organization.
- Verified received items by cross-checking purchase orders against invoices to maintain accountability.
- Supported incoming freight coordination through Buckle stockroom procedures and shipment schedules.
Retail Sales Associate
Lowes
Fort Worth
05.2023 - 12.2026
- Guided Lowe's customers in product selection and project inquiries to enhance their shopping experience.
- Addressed customer concerns and directed them to appropriate departments for efficient service.
- Restocked shelves with new merchandise to ensure product availability on sales floor. and organized merchandise on sales floor.
- Located items using store inventory and aisle systems.
Cashier Assistant Manager
Haagen Dazs
Berlin, Germany
11.2022 - 02.2023
- - Monitored cash drawers in checkouts to ensure sufficient cash availability for transactions
- - Inventoried stock and reordered supplies based on demand forecasts, optimized product placement to enhance sales visibility
- - Answered product questions with up-to-date knowledge, developed key customer relationships, resolved customer problems by investigating issues and building rapport
- - Trained employees on cash handling and customer service protocols to ensure consistent service quality
- Monitored store security during opening and closing procedures
Line Cook
Rueyam Imbiss
Berlin, Germany
10.2021 - 11.2022
- - Prepared ingredients to ensure high-quality food service.
- - Delivered customer service to enhance sales and satisfaction.
- - Managed inventory of essential products to maintain availability.
- - Managed cash and transported cash drawer safely to the expected location at end of day
Security Guard
WeWatch
Berlin, Germany
12.2019 - 05.2021
- - Secured personal and premises by inspecting buildings and patrolling property
- - Reviewed surveillance footage for suspicious activity and live feeds from surveillance cameras for trespassers and criminal activity
- - Monitored facilities and recorded activity in daily officer reports
- - Followed established security safety and posted orders to include enforcement of company rules, policies and regulations
- - Resolved issues promptly and communicated clear details while exercising independent judgment.
- - Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support criminal or civil actions
Bartender and Server
Strike Bowling Alley
Bielefeld, Germany
07.2018 - 11.2019
- - Mixed and served both alcoholic and non-alcoholic beverages for patrons by following standard recipes and procedures
- - Recommended food and drink pairings to enhance customer experience and promote special promotions
- - Verified guest identification to ensure compliance with age requirements for alcoholic beverages
Education
High School Diploma -
Clovis High School
Clovis, NMTwo Semesters -
Fachhochschule Bielefeld
GermanySome College (No Degree) - Business Administration and Management
University of North Texas
Denton, TXSkills
- Interpersonal communication skills
- Organizational abilities
- Sales forecasting
- Multi-tasking
- Sales strategy
- Team collaboration
- Employee management
- Customer satisfaction focus
Timeline
Sales Representative Team Leader
Vivint
04.2024 - Current
Inventory Coordinator
Buckle
12.2023 - 04.2024
Retail Sales Associate
Lowes
05.2023 - 12.2026
Cashier Assistant Manager
Haagen Dazs
11.2022 - 02.2023
Line Cook
Rueyam Imbiss
10.2021 - 11.2022
Security Guard
WeWatch
12.2019 - 05.2021
Bartender and Server
Strike Bowling Alley
07.2018 - 11.2019
High School Diploma -
Clovis High School
Two Semesters -
Fachhochschule Bielefeld
Some College (No Degree) - Business Administration and Management
University of North Texas