Markus Sumter
Wichita,KS
Summary
Experienced Supervisor leading team members on-time job completion. Assign tasks, train employees, provide feedback, mediate interpersonal conflicts and implement company procedures. Excellent communication and listening skills. Provide leadership and vision which drives teams to meet goals.
Overview
10
10
years of professional experience
Work History
Supervisor
Vans
11.2022 - Current
- Oversaw daily operations of the stock department, ensuring backroom was set to standard and completed all task within 2 hours per day.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Increased team productivity by implementing efficient workflows and setting clear expectations for team members.
- Achieved results by working with our team to meet set targets.
Account Sales Manager
Redbull Distribution
09.2019 - 02.2021
- Maintain and grow the relationship with customer contacts at each RBDC assigned account
- Meet monthly key performance indicators focused on completive sales, pricing, new accounts, distribution, and other merchandising components
- Evaluate all competitors' activities such as new launches and price reductions
- Establish and maintain friendly and professional relationships with customers to increase sales and selling space
- Strategized with District Managers on how to increase volume
- Ensure the Branch Team understands and adheres to company standards and operating procedures.
Account Sales Manager
Pepsi Co.
11.2016 - 08.2019
- Met or exceeded sales goals for all accounts
- Merchandised all accounts within 1-3 hours per day
- Showed the customer how to generate and increase sales and volume
- Ordered product for each account for sales throughout the week based on volume
- Continuously audited and ensured all standards and guidelines were precise
- Communicated regularly with managers for daily support.
Sales Consultant
Parks Motors
09.2015 - 11.2016
- Completed all certifications on web-based training
- Achieved monthly goals in sales at 12-16 units per month
- Proficient in Eleadcrm and Vinsolutions software
- Provided information about the vehicle the customer inquired on
- Established exceptional care and attention
- Maintained adherence to all company protocols.
Education
Associates of Science -
Midlands Technical College
Columbia, South CarolinaHigh School Diploma -
Manhattan High School
Manhattan, Kansas05.2007
Skills
- Microsoft Word
- Microsoft Excel
- Product Knowledge
- Interpersonal Skills
- Conflict Management
- Customer Service Focus
- Data analytics
Timeline
Supervisor
Vans
11.2022 - Current
Account Sales Manager
Redbull Distribution
09.2019 - 02.2021
Account Sales Manager
Pepsi Co.
11.2016 - 08.2019
Sales Consultant
Parks Motors
09.2015 - 11.2016
Associates of Science -
Midlands Technical College
High School Diploma -
Manhattan High School
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