Markus Torres
McKinney
Summary
Skilled Leader with expert team leadership, planning, and organizational skills built during a successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and a results-driven approach. Reliable Manager demonstrating a high level of ownership and initiative. Possessing an exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering a knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
17
17
years of professional experience
Work History
Manager and Events Coordinator
Madness Games and Comics
10.2022 - Current
- Creating and directing the creation of instore gaming events
- Coordinating schedules for part-time employees to staff and judge instore events.
- Overseeing the employee tasks and daily break schedules
- Aiding with the supply and order of the store's TCG products and supplies
- Tend to the opening and closing operations of the store
Game Features Writer
Screen Rant
09.2022 - 12.2022
- Research, develop, and author articles for the Screen Rant gaming site.
Manager
AT Lawn Services
04.2009 - 10.2022
- Managing client contact and facilitating care and maintenance of client lawns, property, and grounds.
Games Advisor
Electronic Arts
02.2020 - 05.2022
- Helping customers solve their in-game and account issues
- Train and keep up to date with company games and promotions
- Advise players on upcoming events or issues
- Track known issues and report any newly found problems with the system or processes.
Game Day Assistant
Texas Stars
09.2019 - 03.2020
- Aiding fans with their needs
- Prepping all events needed for game day
- Setting up and breaking down all signage and displays in the concourse.
Education
Associates Degree in Creative Writing for Entertainment -
Full Sail University
Online01.2017
Creative Writing -
Texas State University
San Marcos, TX02.2013
Skills
- Excellent typist
- Microsoft Office proficiency
- Time Management
- Schedule Preparation
- Customer Service
- Adaptability
- Self-motivation
- Team Building
- Collaboration
- Team Leadership
- Staff Management
- Verbal and written communication
- Client relationship management
Timeline
Manager and Events Coordinator
Madness Games and Comics
10.2022 - Current
Game Features Writer
Screen Rant
09.2022 - 12.2022
Games Advisor
Electronic Arts
02.2020 - 05.2022
Game Day Assistant
Texas Stars
09.2019 - 03.2020
Manager
AT Lawn Services
04.2009 - 10.2022
Associates Degree in Creative Writing for Entertainment -
Full Sail University
Creative Writing -
Texas State University