Marla Camacho
Lansing,MI
Summary
I am a dynamic and professional individual with a background in implementing effective strategies to achieve organizational goals. Known for effective teamwork, facilitation, and exceptional interpersonal skills, I have a proven ability to enhance program effectiveness through data-driven insights and creative solutions. Skilled in fostering inclusive environments and adept at communicating across diverse audiences, I am seeking to leverage expertise in program logistics management. With a multicultural background and fluency in both Spanish and English, I am also skilled in manual labor, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic, I possess the ability to adapt to different environments. I am experienced in fast-paced environments and am adaptable to last-minute changes, consistently delivering quality work under pressure.
Overview
3
3
years of professional experience
Work History
Student Program Associate
Lansing Community College
Lansing, Michigan
02.2023 - 06.2024
- Analyzed data from surveys, focus groups, interviews. to assess the effectiveness of programs.
- Facilitated information on topics relevant to program operations.
- Assisted in developing and implementing program plans, policies, and procedures.
- Costumer service.
- Moderating as well as facilitating Panel discussions.
- Identified potential areas for improvement within existing programs or services offered by the organization.
- Promoted awareness of programs through various marketing techniques.
- Organized and facilitated meetings with stakeholders to discuss program objectives.
- Collaborated with other departments to promote effective communication between teams.
- Drafted communications materials such as newsletters, press releases, brochures.
- Created presentations for internal and external audiences about program goals and objectives.
- Actively participated in team meetings focused on improving current programming efforts.
- Coordinated and managed special projects related to program operations.
- Responded promptly and professionally to inquiries regarding programs or services offered by the organization.
- Coordinated logistics for activities and events.
- Effective in both written and verbal communication, able to convey information clearly and professionally.
- Work effectively with others, fosters a cooperative team environment, and actively participates in group projects and discussions.
- Work diligently to meet deadlines and manage workload effectively
- Able to take on multiple responsibilities simultaneously, such as answering phones, responding to emails, and processing paperwork.
- Skilled in using office software and equipment, such as word processors, spreadsheets, printers, and databases.
- Actively supports and promotes equity, diversity, and inclusion initiatives within the organization.
Back of House Team Member
Chick-fil-A
Lansing, MI
09.2021 - 12.2021
- Performed additional duties as requested by management team members.
- Provided excellent customer service to both internal and external customers.
- Cleaned and sanitized utensils, dishes or silverware.
- Prepared workstations with ingredients and tools to increase efficiency.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Observed food safety and sanitation protocols to reduce germ spread.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Ensured all dishes were presented according to restaurant's visual standards before being served.
- Handled multiple food orders simultaneously, prioritizing tasks to meet tight deadlines.
- Trained new back of house team members, sharing knowledge and best practices for kitchen operations.
- Assisted in inventory management, tracking supply levels, and placing orders to avoid shortages.
- Prepared, cooked and presented food safely and quickly to meet restaurant's standards.
- Responded to feedback from customers and front of house staff, making adjustments to food preparation as needed.
- Packed food, dishes, utensils and accessories for transportation from catering or food preparation establishments to locations designated by customers.
- Maintained a clean and sanitary work environment, conducting end-of-day cleaning procedures.
- Worked closely with team members to resolve any kitchen issues swiftly, maintaining a positive work atmosphere.
Education
High School Diploma -
J.W. Sexton High School
Lansing, MI06-2022
Psychology
Lansing Community College
Lansing, MISkills
- Administrative tasks
- Event and meeting scheduling
- Innovation and Creativity
- Program Development
- Data Analysis
- Marketing and Promotion
- Communication Skills
- Project Management
- Team Collaboration
- Logistics Coordination
- Office Software Proficiency
- Deadline Management
- Diversity and Inclusion
- Translation and Interpretation (Spanish and English)
- Adaptability
- Attention to Detail
- Problem-solving
- Communication Strategy
Timeline
Student Program Associate
Lansing Community College
02.2023 - 06.2024
Back of House Team Member
Chick-fil-A
09.2021 - 12.2021
High School Diploma -
J.W. Sexton High School
Psychology
Lansing Community College