Job Search Status
Open to workDesired start date: 2 weeks notice
Desired Job Title
Program AssociateBartender LeadOffice ManagerWork Type
Full TimeLocation Preference
RemoteHybridOn-SiteLocation: Santa Clara, CA, US
Open to relocation: Yes
Open To Work
Verified
This profile is verified using an email address.
Nikki Castillo
Santa Clara,CA
Work Preference
Summary
Dynamic professional with a proven track record at Path, excelling in program planning and budget management. Adept at fostering relationships and providing technical assistance, I enhance operational efficiency and drive successful outcomes. My strong communication skills and attention to detail ensure high-quality program implementation and participant engagement.
Experienced with program coordination, project management, and administrative support. Utilizes strong organizational and communication skills to enhance team productivity. Track record of fostering collaborative work environments and ensuring successful project outcomes.
Overview
15
15
years of professional experience
Work History
Program Associate
Path
12.2024 - Current
- Assisted in developing and implementing program plans, policies, and procedures.
- Attended conferences and workshops related to the field of expertise.
- Developed relationships with key community partners involved in programming efforts.
- Provided technical assistance to staff members regarding program implementation strategies.
- Monitored budgets to ensure fiscal responsibility of programs.
- Managed databases used to track participants in programs.
- Actively participated in team meetings focused on improving current programming efforts.
- Proofed and edited documentation for department to correct mistakes prior to publication.
- Assisted management with planning and logistics for program activities.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Participated in credit and collections activities.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
- Monitored office services mailbox for business support needs and requests.
- Reserved and managed meeting room availability.
- Coordinated support to facilitate general office operations.
- Received and distributed mail, letters and packages.
- Assisted with set up for social events and food deliveries.
- Stocked inventory and ordered office and kitchen supplies.
- Answered phones and routed voicemails to respective employees.
- Assisted organizational efforts by filing, entering data and answering phones.
- Offered reception coverage to relieve staff during absences or breaks.
- Reviewed and approved vendor invoices.
Bartender Lead
Maggiano's
06.2021 - 06.2024
- Managed bar operations to ensure efficiency and deliver exceptional customer service.
- Oversaw team of bartenders, providing training to maintain quality standards in drink preparation.
- Maintained inventory levels, ordered supplies, and managed stock to prevent shortages.
- Handled cash and credit transactions while preparing daily sales reports.
- Ensured compliance with health and safety regulations to uphold operational standards.
- Created welcoming atmosphere and resolved customer complaints to enhance satisfaction.
- Developed new drink recipes and promotional strategies to increase sales.
- Contributed to repeat business through effective guest experience enhancements.
Office Manager
Signature Home
06.2020 - 07.2021
- Answered and directed phone calls, enhancing office communication efficiency.
- Scheduled meetings and appointments, optimizing calendar coordination for maximum productivity.
- Recorded meeting minutes, ensuring accurate documentation of discussions and decisions.
- Managed inventory and restocked office supplies, maintaining operational readiness.
- Handled payroll duties to ensure timely and accurate employee compensation.
- Established effective communication channels within the office to facilitate smooth operations.
- Coordinated employee scheduling to meet staffing requirements effectively.
- Executed cash handling tasks with precision and integrity, managing transactions proficiently.
House Manager
Pathways
11.2017 - 09.2019
- Supervised women in recovery home, fostering supportive and structured environment.
- Distributed medication according to precise schedules and dosages to promote client health.
- Guided clients in accessing essential resources and navigating support systems.
- Administered drug testing to ensure program compliance and maintain accountability.
- Enforced house rules, ensuring safety and order for all residents.
- Maintained detailed documentation of activities and interactions, ensuring confidentiality.
- Contributed to overall stability of recovery home by promoting a positive atmosphere.
- Managed scheduling for meetings, ensuring timely organization of resources and materials.
- Coordinated office activities to enhance workflow and improve communication across departments.
- Developed filing systems that increased document retrieval efficiency and accuracy.
- Maintained inventory of office supplies, optimizing procurement strategies to prevent shortages or excesses.
Education
Mannford High School - General Studies
Mannford High School
Mannford06-2005
Skills
- Customer Service Excellence
- Expense reports
- Administrative support
- Strong Communication
- Efficient Multitasking
- Attention to Detail
- Problem-Solving
- Time Management
- Technical Proficiency
- Adaptability and Learning Agility
- Program planning
- Budget management
- Database management
- Policy writing
- Technical assistance
- Meeting coordination
- Event planning
- Inventory management
- Customer service
- Team collaboration
- Data analysis
- Problem solving
- Effective communication
- Logistics management
- Relationship building
- Program records management
- Cross-functional coordination
- Administrative tasks
- Innovation and creativity
- Advanced Excel
- Document control
- Remote working experience
- Calendar management
- Newsletter creation
- Recruiting activities
- Policy analysis
- Virtual training
- Training material updates
- Schedule management
- Training facilitation
- New hire on-boarding
- Program support
- Finance
- Account reconciliation proficiency
- Financial statement analysis
- Confidentiality and discretion
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Multitasking Abilities
- Safety protocol implementation
- Fleet management expertise
- Vehicle maintenance
- Telematics system utilization
- Fleet procurement expertise
- Driver training and supervision
Affiliations
I completed the training for the Emerging leaders program. It was a 9 week course.
References
References available upon request.
Timeline
Program Associate
Path
12.2024 - Current
Bartender Lead
Maggiano's
06.2021 - 06.2024
Office Manager
Signature Home
06.2020 - 07.2021
House Manager
Pathways
11.2017 - 09.2019
Mannford High School - General Studies
Mannford High School