Summary
Overview
Work History
Education
Skills
Timeline
Generic

Marla Lopez

Atlanta,GA

Summary

Administrative support professional experience working in a fast-paced environment demanding strong organizational, technical and interpersonal skills. Trustworthy, ethical and discreet, committed to superior customer service. Confident and poised in interactions with individuals at all levels. Detail-oriented and resourceful in completing projects, able to multitask effectively. Capabilities include but not limited to: Customer Service & Relations Top-performing professional with substantial experience in banking and finance. Dedicated to establishing long-term relations with customers to demonstrate trust and decrease account closure rates. Adept at understanding customer needs to recommend appropriate banking products.

Overview

4
4
years of professional experience

Work History

Receptionist

Cpacs Cosmo Health Center
06.2023 - 01.2024
  • Organize and translated from English to Spanish
  • Assisted with onboarding new clients and securing paperwork completion.
  • Restocked supplies and submitted purchase orders to maintain stock levels.
  • Confirmed appointments, communicated with clients, and updated client records.

Personal Banker

Fifth Third Bank
09.2022 - 06.2023
  • Help and assist clients with opening accounts and processing transactions
  • Offering support for Spanish speakers with translating for coworkers
  • Worked closely with management to strategize sales techniques to increase branch production and customer service.

Store Manager

KPOP Store In Usa
10.2019 - 07.2022
  • Help process handled payment and transactions at the cash register and help customers finding their way around the store
  • Provide assistance with translating from English to Spanish
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Coursework: Anatomy, Essentials to Health Care, Sports Medicine, Biology - Language

High School Diploma - undefined

Archer High School
Lawrenceville, GA

Certificate - Medical Assisting

Stepful
New York, NY
01.2024

Skills

  • Office equipment operations:
  • Microsoft office
  • Social Media: Facebook, Twitter, Instagram
  • Cash Handling
  • Deposit Verification
  • Customer Satisfaction

Timeline

Receptionist

Cpacs Cosmo Health Center
06.2023 - 01.2024

Personal Banker

Fifth Third Bank
09.2022 - 06.2023

Store Manager

KPOP Store In Usa
10.2019 - 07.2022

Coursework: Anatomy, Essentials to Health Care, Sports Medicine, Biology - Language

High School Diploma - undefined

Archer High School

Certificate - Medical Assisting

Stepful
Marla Lopez