Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Marla Myers

Houston

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Attentive shift leader with several years of comprehensive experience overseeing and monitoring team members. Focused and skilled in employee oversight, mentoring and process improvement. Manages team with proactive approach and conscientious attention to day-to-day needs.

Highly skilled Car Porter with background in automotive services. Experience includes maintaining cleanliness of vehicles, conducting minor repairs, and managing inventory of car parts. Strengths encompass strong attention to detail, excellent coordination skills, and ability to adhere to safety protocols. Previous roles have contributed significantly to improved efficiency and customer satisfaction levels.

Team-oriented and service-focused detailing professional experienced with cars, vans and SUVs. Handles demanding work with great physical stamina and adaptability to changing demands. Reliable, punctual and hardworking.

Highly skilled in vehicle and equipment cleaning with background in efficiently managing cleaning tasks and maintaining standards of cleanliness. Possess strong knowledge of various cleaning methods and chemicals, along with ability to operate cleaning machinery safely. Known for improving operational workflows through effective cleaning techniques, resulting in enhanced functionality of vehicles and equipment. Demonstrated ability to work independently or as part of a team to achieve objectives and maintain high customer satisfaction through attention to detail and quality service.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.

Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.

Overview

2016
2016
years of professional experience

Work History

Shift Leader

Wingstop
Houston
01.2012 - 04.2015
  • Supervised daily operations ensuring adherence to quality and safety standards.
  • Trained and mentored team members on food preparation and customer service skills.
  • Managed shift scheduling to optimize staff coverage and efficiency during peak hours.

Valet Parking Supervisor

Buffer Group
Houston
  • Supervised valet team to ensure timely vehicle retrieval and drop-off.
  • Coordinated parking logistics for high-volume events and busy shifts.
  • Trained new staff on customer service protocols and safety procedures.
  • Resolved guests' problems with valet service to maintain brand loyalty and minimize disruptions.
  • Parked vehicles in designated areas ensuring efficient space management.
  • Assisted customers with vehicle retrieval and provided friendly service.
  • Handled keys securely and tracked vehicle movements accurately.
  • Maintained cleanliness of parking areas and organized vehicle flow.
  • Moved vehicles to designated parking areas as directed by management.
  • Transported customer's cars to service area for repairs or maintenance work.
  • Verified that all keys were returned when a vehicle was picked up by a customer.
  • Fueled vehicles and checked tires for proper inflation prior to test drives.
  • Removed grease buildup from engine compartments with rags and steam-cleaning equipment.
  • Checked fluid levels in vehicles including oil, transmission fluids, brake fluids and coolants.
  • Removed minor flaws in refinish using sanding and buffing.
  • Inspected vehicles thoroughly before and after detailing to ensure quality of work.
  • Detailed wheels, tires, and undercarriage to remove dirt and brake dust.
  • Provided emergency roadside assistance such as jump-starting batteries or changing flat tires.
  • Inspected tires for proper air pressure and tread wear.
  • Communicated with staff to coordinate vehicle arrivals and departures smoothly.
  • Responded promptly to customer inquiries and resolved concerns effectively.

Education

Houston Bapist
Houston, Tx

Skills

  • Shift supervision
  • Quality control
  • Staff training
  • Scheduling management
  • Vehicle inspection
  • Customer service
  • Safety compliance
  • Conflict resolution
  • Team supervision
  • Time management
  • Problem solving
  • Attention to detail
  • Emergency assistance
  • Cleanliness standards
  • Route planning
  • Fueling vehicles
  • Key management
  • Tire inflation
  • Parking techniques
  • Valet services
  • Problem-solving

References

References available upon request.

Timeline

Shift Leader

Wingstop
01.2012 - 04.2015

Valet Parking Supervisor

Buffer Group

Houston Bapist
Marla Myers