MARLA REYES
Maricopa,AZ
Summary
Results-driven General Manager with a strong focus on operations management, employee training, and customer service. Proven ability in inventory control and team collaboration, leading to enhanced productivity and streamlined workflows.
Overview
5
5
years of professional experience
Work History
General Manager
Burguerking
Maricopa, Arizona
01.2022 - 10.2025
- Oversaw daily operations to ensure smooth workflow and team collaboration.
- Managed staff schedules and delegated tasks to optimize productivity.
- Coordinated meetings to align team goals and project timelines.
- Developed training materials for new employees to enhance onboarding process.
- Monitored inventory levels and coordinated with suppliers for stock management.
- Resolved employee conflicts promptly to maintain a positive work environment.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Medical Assistant
Behavior Health
Tempe, Arizona
01.2022 - 01.2023
- Assisted healthcare providers with patient intake and medical history documentation.
- Conducted vital sign assessments and recorded patient data accurately.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Organized charts, documents and supplies to maintain team productivity.
Driver
Amazon
Tempe, Arizona
01.2021 - 04.2022
- Operated delivery vehicle to transport goods safely and efficiently.
- Maintained vehicle cleanliness and organization for optimal performance.
- Followed scheduled routes to ensure timely deliveries and pickups.
- Communicated with dispatch to confirm delivery instructions and updates.
- Assisted in loading and unloading cargo as needed during deliveries.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
Education
Medical Assistant Certification - Medical Assistant
UEI College
Phoenix, AZ04-2024
Skills
- Operations management
- Employee training
- Inventory control
- Time management
- Customer service
- Team leadership
- Problem solving
- Budgeting and cost control
- Staff supervision
- Safety assurance
Timeline
General Manager
Burguerking
01.2022 - 10.2025
Medical Assistant
Behavior Health
01.2022 - 01.2023
Driver
Amazon
01.2021 - 04.2022
Medical Assistant Certification - Medical Assistant
UEI College