Marla Smith
Deckerville
Summary
Dynamic Certified Medical Assistant with extensive experience at Aspire Rural Health Services, excelling in patient care and clinical documentation. Proven ability to enhance patient satisfaction through effective communication and education. Skilled in electronic health records and infection control, while demonstrating strong problem-solving and organizational skills to streamline operations. 5+ Years of Prior Authorization and Referral Specialist.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Aspire Rural Health Services
09.2020 - Current
- Assisted in patient assessments and vital sign monitoring to ensure comprehensive care.
- Maintained accurate medical records using electronic health record systems for efficient patient management.
- Coordinated patient scheduling and follow-up appointments to optimize clinic workflow.
- Educated patients on treatment plans and medication adherence, enhancing understanding of their health needs.
- Implemented infection control protocols, ensuring a safe environment for patients and staff.
- Trained new staff on clinical procedures and office protocols, promoting team efficiency and consistency.
- Streamlined inventory management for medical supplies, reducing waste and ensuring availability of essential resources.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Contributed to a welcoming atmosphere at the practice by greeting patients warmly upon arrival, checking them in efficiently, and answering any questions they had about their visit or overall healthcare needs.
Team Leader - Project Management
Emerson Manufacturing
01.2017 - 08.2019
- Led cross-functional teams to ensure timely project delivery and alignment with strategic objectives.
- Developed and implemented project plans, ensuring resource allocation and risk management strategies were in place.
- Mentored junior team members, fostering professional growth and enhancing team performance through guidance and support.
- Streamlined communication processes among stakeholders, improving collaboration and reducing delays in project execution.
Practice Manager
Big Rapids Vein and Pain
08.2014 - 01.2017
- Directed daily operations to enhance practice efficiency and patient satisfaction.
- Managed scheduling systems to optimize resource allocation and reduce patient wait times.
- Implemented staff training programs to improve service quality and operational compliance.
- Oversaw patient intake processes, ensuring accuracy in data entry and documentation.
Education
Certificate of Technical Studies - Medical Assisting
Ross Medical Education Center
Port Huron, MI11-2007
GED -
Carsonville Port Sanilac High School
Carsonville, MI02-1992
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- Patient care
- Clinical documentation
- Medication administration
- Electronic health records
- Vital sign monitoring
- Sterilization techniques
- Patient documentation
- Wound care
- Inventory and supply management
- Medical records management
- Needs assessments
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Basic life support
- Verbal and written communication
- Patient education
- Safety compliance
- Phlebotomy techniques
- Infection control
- Telephone etiquette
- Schedule coordination
Affiliations
AAMA Member
Certification
- CMA - Certified Medical Assistant
Timeline
Certified Medical Assistant
Aspire Rural Health Services
09.2020 - Current
Team Leader - Project Management
Emerson Manufacturing
01.2017 - 08.2019
Practice Manager
Big Rapids Vein and Pain
08.2014 - 01.2017
Certificate of Technical Studies - Medical Assisting
Ross Medical Education Center
GED -
Carsonville Port Sanilac High School
Similar Profiles
GENIA FULLERTONGENIA FULLERTON
Patient Access Supervisor at Aspire Rural Health SystemPatient Access Supervisor at Aspire Rural Health System
Jennifer JohnsonJennifer Johnson
Medical Records and Health Information Technician at Aspire Rural Health SystemMedical Records and Health Information Technician at Aspire Rural Health System
Meagan SeltzMeagan Seltz
BENEFITS SPECIALIST at Aspire Rural Health SystemBENEFITS SPECIALIST at Aspire Rural Health System
Mckenna CraseMckenna Crase
Daycare Assistant at Auntie Em's DaycareDaycare Assistant at Auntie Em's Daycare
Marisol MessengerMarisol Messenger
Retail Sales Associate at TJX CompaniesRetail Sales Associate at TJX Companies