Marla Vargas
UTHSCSA
San Antonio,TX
12
years of professional experience
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, data entry, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities.
Work History
Referral Coordinator
3 Years 1 Month- Managed Right fax box for all specialties to ensure timely communication.
- Contacted parents to gather necessary information for scheduling appointments and requesting insurance information
- Maintained accurate scheduling records, documentation, and system entries for timely access by clinical teams.
- Scheduled follow-up appointments requested by physicians.
- Coordinated appointment schedules across multiple clinic departments to maintain seamless patient flow.
- Managed calendar conflicts by prioritizing urgent cases and adjusting schedules to meet operational needs.
- Identified and shared best practices in scheduling to enhance team collaboration and improve processes.
Medical Office Receptionist
9 Months- Contributed to a welcoming atmosphere by greeting patients warmly upon arrival and assisting them throughout their visit.
- Managed patient check-in and check-out workflows, maintaining accurate demographic and visit records.
- Verified insurance eligibility, collected copayments, and processed front desk transactions accurately.
- Scheduled appointments, coordinated provider calendars, and minimized gaps in clinic workflow.
- Maintained electronic medical records, updating patient information while protecting HIPAA compliance.
- Resolved registration and scheduling issues, delivering clear communication and professional service.
- Trained new front desk staff on office procedures, patient intake, and system navigation.
Home School Tutor
11 Months- Motivated students with feedback and positive reinforcement.
- Promoted independent learning among students by encouraging them to take ownership of their educational journey while remaining available for guidance when needed.
- Developed individualized lesson plans aligned with student learning goals and pacing needs.
- Conducted one-on-one meetings with parents to discuss their child's academic progress, addressing any concerns or challenges that arose.
- Collaborated with parents to develop tailored learning plans catered to individual students.
Referrals/ Medication Refills
10 Months- Assisted with incoming calls in the medication refill department, checked patients' charts to verify refill status.
- Communicated with patients' primary care and pharmacy to facilitate refills
- Facilitated timely medication refills by proactively contacting patients with refill status.
- Facilitated medication refills for patients by communicating with pharmacies and healthcare providers in a timely manner.
Research Interviewer
3 Years 8 Months- Conducted interviews using scripted questionnaires and survey protocols.
- Verified eligibility and secured consent before administering survey questions.
- Adhered to quality standards, maintaining consistency across consumer research conversations.
- Monitored interview flow and resolved respondent concerns while preserving survey integrity.
Data entry Clerk
6 Months- Sorted documents and maintained organized filing process.
- Followed established procedures to enter and process data correctly.
- Reviewed documents to verify completeness before transferring information into databases.
- Corrected data inconsistencies and resolved duplicate entries to improve database reliability.
Education
High School Diploma - General Studies
Skills
Appointment scheduling
Patient Assistance and Interaction
Document management
Data entry
Technical skills
Effective multitasking
Customer service
Bilingual Communication
Professional Accountability
Timeline
Referral Coordinator
UTHSCSA
10.2023 - CurrentRead More
Medical Office Receptionist
UTHSCSA
01.2023 - 10.2023Read More
Home School Tutor
Joj Family
01.2022 - 12.2022Read More
Referrals/ Medication Refills
UHS
02.2021 - 12.2021Read More
Research Interviewer
Nielsen
07.2016 - 03.2020Read More
Data entry Clerk
Junior Achievement
06.2014 - 12.2014Read More
Kipp University Prep High School
High School Diploma from General Studies
Read More