Summary
Overview
Work History
Education
Skills
Timeline
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Marlecia Lane

Memphis,TN

Summary

Professional in human resources with demonstrated expertise in talent acquisition, employee relations, and compliance. Known for strong teamwork and adaptability, ensuring alignment with organizational goals. Skilled in conflict resolution, onboarding, and HR software. Dependable and results-driven, ready to make significant impact.

Overview

7
7
years of professional experience

Work History

Package Recovery Agent

FedEx
06.2025 - Current
  • Responsible for locating and retrieving lost and misrouted packages within the warehouse environment.
  • Maintaining accurate records of recovered packages, including tracking information and any relevant details.
  • Utilized warehouse computer, scanning equipment, potentially material handling equipment with the pallet jack.

Picker

Grainger
11.2024 - 05.2025
  • Worked fast to meet assigned daily picking quotas.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Used RF wrist scanner to track orders and verify accuracy.
  • Verified proper labeling and identification on all orders before shipment.

Human Resources Assistant

Helen of Troy
11.2023 - 11.2024
  • Filed paperwork, sorted, and delivered mail and maintained office organization.
  • Answered and redirected incoming phone calls for office.
  • Assisted in payroll processing to ensure timely delivery of paychecks to all employees.
  • Supported HR Manager in strategic planning sessions focused on organizational development and growth.
  • Processed employee termination paperwork at direction of supervisory staff.

Human Resources Assistant

Amazon MEM
05.2020 - 10.2023
  • Developed and executed recruitment strategies that reduced time-to-fill positions by 30%.
  • Implemented employee engagement programs, resulting in a 15% increase in employee satisfaction scores.
  • Managed performance appraisal processes, providing guidance to managers and employees on performance improvement plans.
  • Efficiently managed personnel files, maintaining confidentiality while keeping records up-to-date and organized.
  • Conducted new hire orientation to verify completion of appropriate paperwork, recording information on human resources database.
  • Supported talent acquisition efforts by screening resumes, scheduling interviews, and performing reference checks for prospective candidates.
  • Organized new employee orientation schedules for new hires.

Problem Solver

Amazon
11.2018 - 05.2020
  • Employed various tools and equipment to find solutions to difficult or complex issues.
  • Defined problem to identify, prioritize and select alternatives.
  • Researched and extracted data to complete tasks.
  • Defined problems to make decisions and moved forward to support quick resolution.
  • Improved problem-solving skills among team members by implementing innovative training sessions and workshops.
  • Coordinated with multiple departments to ensure seamless implementation of solutions, enhancing overall productivity.

Education

High School Diploma -

Fairley High School
Memphis, TN
05-2012

Skills

  • Warehouse Operations
  • Inventory Management
  • Order Fulfillment
  • Teamwork
  • Time Management
  • Attention to Detail
  • Increased order picking accuracy by 15% through the implementation of improved picking processes and quality control measures
  • Reduced inventory shrinkage by 20% by implementing tighter inventory control procedures and conducting regular audits
  • Improved warehouse efficiency by 25% through the implementation of lean principles and process improvements
  • Administrative skills
  • Payroll processing
  • Office administration
  • Maintaining files
  • Employee onboarding
  • Recruitment
  • HR policies
  • Talent management
  • Online position posting
  • Staff hiring and recruitment
  • Talent acquisition
  • Data entry
  • Problem-solving

Timeline

Package Recovery Agent

FedEx
06.2025 - Current

Picker

Grainger
11.2024 - 05.2025

Human Resources Assistant

Helen of Troy
11.2023 - 11.2024

Human Resources Assistant

Amazon MEM
05.2020 - 10.2023

Problem Solver

Amazon
11.2018 - 05.2020

High School Diploma -

Fairley High School

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Marlecia Lane