Summary
Overview
Work History
Education
Skills
Timeline
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Marlee Boisselle

Fayetteville,AR

Summary

Proven to excel in high-pressure environments, I leveraged my exceptional customer service and cash handling skills at Cheers OPO to enhance guest experiences and streamline operations. My ability to manage multiple tasks simultaneously and foster guest engagement has consistently improved service delivery and operational efficiency.

Overview

5
5
years of professional experience

Work History

Server

Cheers OPO
08.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.

Bartender

Mac's On Main
01.2022 - 07.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.

Skating Carhop

Sonics Drive In
04.2019 - 01.2022
  • Communicated with management and associates to set and exceed sales and customer satisfaction goals.
  • Collaborated with team members to maintain a clean, organized, and safe work environment.
  • Contributed to a positive atmosphere by demonstrating an upbeat attitude and strong work ethic.
  • Performed activities visible by customers while roller-skating, comprising serving, food preparation, tray removal and assembly of beverage orders.
  • Enhanced customer satisfaction by providing friendly and efficient service as a Skating Carhop.
  • Displayed expert knowledge of menu offerings and ingredients to assist customers in making informed choices based on dietary restrictions or preferences.
  • Managed time effectively during busy periods to ensure all customers were served promptly without compromising service quality.

Education

Bachelor of Arts - Marketing

University of Arkansas, Fayetteville
Fayetteville, AR
12.2025

Associate of Arts - Marketing

Tarrant County College District
Fort Worth, TX
05.2023

High School Diploma -

Trinity High School
Euless, TX
05.2021

Skills

  • Strong Work Ethic
  • Exceptional customer service
  • Cash Handling
  • Guest Engagement

Timeline

Server

Cheers OPO
08.2023 - Current

Bartender

Mac's On Main
01.2022 - 07.2023

Skating Carhop

Sonics Drive In
04.2019 - 01.2022

Bachelor of Arts - Marketing

University of Arkansas, Fayetteville

Associate of Arts - Marketing

Tarrant County College District

High School Diploma -

Trinity High School

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Marlee Boisselle