Marlee Giles
Amarillo
Summary
Dedicated server with exceptional customer service skills, ensuring guest satisfaction and a welcoming environment.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Chili's Bar and Grill
Amarillo
06.2024 - 11.2025
- Provided excellent customer service in a fast-paced dining environment.
- Took food and drink orders accurately and efficiently.
- Delivered food and beverages promptly to enhance guest experience.
- Maintained cleanliness and organization of dining area and tables.
- Assisted in training new staff on restaurant procedures and policies.
- Collaborated with kitchen staff to ensure timely order preparation.
- Resolved guest complaints professionally to ensure satisfaction.
- Handled cash transactions and processed payments accurately.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
Daycare Childcare Provider
MACC daycare
Amarillo
12.2023 - 03.2024
- Developed engaging lesson plans to promote children's social and cognitive skills.
- Facilitated group activities to encourage teamwork and communication among children.
- Assisted with meal preparation and ensured proper nutrition for all children.
- Maintained cleanliness and organization of play areas and classrooms.
- Communicated effectively with parents regarding children's progress and needs.
- Implemented behavioral management strategies to address conflicts among children.
- Observed children's performance, behavior, social development and physical health.
- Provided emotional support during times of distress or fear experienced by individual children or groups of children attending the daycare center.
- Adapted teaching methods to meet the individual needs of each child.
- Helped facilitate transitions between activities with minimal disruption to the group of children involved.
- Reported any incidents or injuries involving children to the supervisor immediately.
Education
Homeschool
Amarillo, TxSkills
- Customer service
- Communication skills
- Multitasking
- Creating a great environment
Certification
- Food handlers
- Tabc
- CPR certification
References
References available upon request.
Timeline
Server
Chili's Bar and Grill
06.2024 - 11.2025
Daycare Childcare Provider
MACC daycare
12.2023 - 03.2024
Homeschool