Marlee Johnson
Chapel Hill,NC
Summary
Customer-focused candidate eager to put excellent communication and interpersonal skills into practice. Has experience as a hostess, food runner, cashier and in food preparation. Trainable and committed to creating warm and inviting atmosphere.
Overview
1
1
year of professional experience
Work History
Hostess
Southern Prime Steakhouse
04.2023 - 08.2023
- Also had experience with Food Runner and Server's Assistant positions
- Experience using OpenTable system on a daily basis
- Facilitated positive first impressions for guests through friendly greetings, professional attire, and genuine enthusiasm for their visit.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Enhanced customer experiences by efficiently managing reservations and seating arrangements.
- Arranged tables and chairs for special occasions and events.
- Assisted with bussing tables and cleaning up spills.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Cashier and Food Prep
Rooted Cafe And Market
11.2022 - 04.2023
- Staffed a cafe with one other coworker at a time, managing and taking orders along with preparing the food ordered
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Streamlined order-taking processes to improve overall speed of service for customers.
- Adhered to all company policies regarding cash handling, food safety procedures, and workplace conduct expectations consistently throughout employment tenure.
- Followed exact recipes for mixing and preparing beverage and food items.
- Controlled line and crowd with quick, efficient service.
- Input orders accurately into POS terminal, split bills and accepted payments.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to positive guest experiences by providing personalized service and attention to special requests or preferences.
Education
Bachelor of Science - Neuroscience
University of North Carolina At Chapel Hill
Chapel Hill, NC05.2027
High School Diploma -
Pinecrest High School
Southern Pines, NC06.2023
Skills
- Guest Relations
- Effective Multitasking
- Exceptional communication
- Customer service expertise
- Team Player
- Food Running
- Reservations Management
- Table Bussing
- Table setting knowledge
- Flexible and Adaptable
Timeline
Hostess
Southern Prime Steakhouse
04.2023 - 08.2023
Cashier and Food Prep
Rooted Cafe And Market
11.2022 - 04.2023
Bachelor of Science - Neuroscience
University of North Carolina At Chapel Hill
High School Diploma -
Pinecrest High School
Similar Profiles
Cristy MorrisonCristy Morrison
Banquet and Restaurant Server at Southern Prime SteakhouseBanquet and Restaurant Server at Southern Prime Steakhouse
Alexis DixonAlexis Dixon
Executive Chef at Southern Prime SteakhouseExecutive Chef at Southern Prime Steakhouse
Erin BussellErin Bussell
Head Hostess/ Key Associate at Fleming's Prime Steakhouse & Wine BarHead Hostess/ Key Associate at Fleming's Prime Steakhouse & Wine Bar