Marlen Laguna
Chino Hills,CA
Summary
Hardworking and passionate job seeker with strong organizational skills, eager to secure an entry-level Marketing position. Fluent in both English and Spanish, I bring excellent customer service skills with a particular strength in professional phone communication. A black belt in TaeKwonDo attests to my discipline, respect, responsibility, and hardworking nature. Alongside a love for art and a creative spirit, I thrive in social environments. Eager to contribute a unique blend of skills, creativity, and a positive attitude to a dynamic team, ready to help achieve company goals.
Overview
4
4
years of professional experience
Work History
LaborNow
Account Executive
08.2021 - Current
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated leadership skills in managing projects from concept to completion.
Luna Grill
Cashier Customer Service
01.2020 - 05.2021
- Collaborated with chefs and other kitchen staff to maintain an organized, safe, and hygienic working environment.
- Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Documented customer service policies, scripts and procedures in Spanish.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Education
MBA - Marketing
California State Polytechnic University, Pomona
3801 W Temple Ave, Pomona, CA 9176808.2025
GED -
Mt. San Antonio College
1100 N Grand Ave, Walnut, CA 9178912.2022
Skills
- Enthusiastic individual with excellent customer service skills
- Passionate about fashion and marketing
- Bilingual and fluent in Spanish
- Black belt in TaeKwonDo, demonstrating self-discipline, respect, responsibility, and hard work
- Networking
- Relationship Building
- Interpersonal Communication
- Good Telephone Etiquette
wellness guru
200 Hour Online Yoga TT Course
Wellness Activities
- Engage in daily yoga practice for physical and mental well-being.
- Currently planning to pursue a 200-Hour Online Yoga Teacher Training Course during the summer.
- Actively participate in sound baths for relaxation and mindfulness.
- Attended a business soul event, gaining valuable insights on aligning personal and professional success.
- Advocate for a healthy lifestyle, understanding the importance of nutritious eating habits for overall well-being.
Languages
Spanish
Native or Bilingual
Timeline
LaborNow
Account Executive
08.2021 - Current
Luna Grill
Cashier Customer Service
01.2020 - 05.2021
MBA - Marketing
California State Polytechnic University, Pomona
GED -
Mt. San Antonio College
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