Impressive, critical thinker with great memory as well as an ability to efficiently organize vast amounts of data. Great at performing internal audits, conducting investigative reporting and information.
Overview
4
4
years of professional experience
Work History
Costumer Service
HEB
Dayton, Texas
10.2020 - Current
Processed POS transactions, including checks, cash and credit purchases or refunds.
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Reviewed and resolved differences between accounting information and cash drawer.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Worked closely with supervisors to solve problems and handle customer concerns.
Served needs of more than 5 customers in busy grocery store environment.
Hostess
Texas Seafood And Steak House.
Dayton , Texas
06.2020 - 10.2020
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Managed in-person and telephone guest inquiries, customer service requests.
Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
Supported servers, food runners and bussers with keeping dining area ready for every guest.
Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
Assessed 600 square-foot restaurant and lounge according to state and federal cleanliness standards.
Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.