Marlena Godbolt mgodbolt1@gmail.com
Human Resources Leadership
Bellevue,NE
Summary
Results-oriented Human Resources Management professional with expertise in employee relations, leadership development, risk mitigation, investigations, performance management, talent management, recruiting/staffing, employee retention, behavior coaching, policy/procedure expertise, project leadership, strategic planning, training/development, legal compliance, and conflict resolution across various industries. Skilled in developing and implementing HR policies aligned with business objectives. Utilizes strong interpersonal skills to foster positive employee relations and resolve conflicts. Knowledge of talent acquisition strategies and compliance ensures a well-rounded approach to managing human resources effectively.
Overview
24
24
years of professional experience
23
23
Certifications
Work History
Director, Employee Relations
The Lund Company
08.2021 - 04.2025
- Developed and implemented strategic initiatives to enhance operational efficiency across departments.
- Mentored junior staff, providing guidance on best practices and professional development opportunities.
- Enhanced team collaboration through regular communication, goal setting, and performance evaluations.
- Facilitated employee engagement initiatives to enhance workplace culture and communication.
- Conducted training sessions on employee relations best practices for management staff.
- Analyzed employee feedback to identify trends and recommend improvements in policies.
- Mediated disputes between employees, fostering a collaborative environment for resolution.
- Managed a team of HR professionals responsible for overseeing various aspects of employee relations across the organization.
- Advised executive leadership on changes in employment law that could impact organizational policies and procedures.
Human Resources Executive - HRBP
TD Ameritrade
03.2010 - 10.2021
- Conducted employee surveys to gather feedback and identify areas for improvement.
- Collaborated with teams to address employee relations issues, fostering a positive workplace culture.
- Developed training materials for workshops, promoting professional development among staff members.
- Enhanced employee engagement by implementing innovative HR programs and initiatives.
- Analyzed compensation structures, ensuring market competitiveness and internal equity.
- Conducted thorough investigations into employee relations issues, resolving conflicts fairly and efficiently.
- Evaluated HR policies and procedures, making recommendations for improvements based on industry best practices.
- Established strong relationships with business partners, aligning HR strategy with organizational goals.
- Served as a trusted advisor to senior leadership on strategic workforce planning matters including mergers and acquisitions or department restructures.
- Coached managers on effective leadership techniques to drive team success and individual growth.
- Provided updates on HR policy changes to employees to satisfy compliance and state laws.
Human Resources Business Partner
TD Ameritrade
03.2010 - 10.2021
- Primary HR contact for Trading/Risk Management, Think or Swim, Operations (based in Chicago), Think Tech Technology and Operations Strategy departments supporting over 500 Associates. Responsible for all aspects of human resources. Primarily responsible for interpreting and providing guidance on employment policies, practices and procedures, staffing and other human resource activities. Focus areas include coaching and counseling associates and managers on employee relations, employment law, performance management, staffing, talent management and compensation practices.
- Participate in unit planning meetings and collaborate with directors and managers to proactively identify HR issues and determine optimal customization and application of HR strategies.
- Conduct investigations regarding employee complaints and allegations of discrimination, harassment, accommodations, employee/management conflicts and team interactions.
- Consult with all levels of business unit management to develop and implement HR initiatives that will allow managers to meet their business objectives.
- Provide daily consultation on employee relation issues including employee and management counseling, problem solving with departmental management to avoid legal risk related to any state, federal and local employment laws and/or company guidelines.
- Provide expertise for basic to high level issues; determine when to escalate and/or seek advice from within the HR department or through the Legal department. These risks include harassment, sexual harassment, any matter relating to discrimination, ADA, FMLA, FLSA and EEOC issues.
- Continually assess associate satisfaction and business unit climate to ensure business unit objectives can be met. Advise on communication strategies and partner with business unit managers to develop effective communication strategies, team, and individual level. Ensure that the associate perspective is considered in business unit initiatives.
Human Resources Consultant
Wells Fargo Regional Banking
01.2006 - 01.2010
- Responsible for providing human resource consultation in all aspects of human resources with an emphasis on employee relations, employee development and compensation. Provided proactive support to client groups by partnering with managers as an internal consultant to strategize, define and resolve extremely complex issues
- Educate people managers concerning employee relations issues, policy interpretations, communications skills, coaching and developing
- Maintained documentation of employee/management actions as well as EEOC, FMLA, FLSA, ADA
- Partner with the broader HR community including, organization design, compensation, training and development
- Conduct and resolve investigations of employee relations issues
Director, Human Resources
First Data Corporation
01.2001 - 01.2006
- Provided human resources support to 4 departments: Conversions, Training, Health Care and Information Services; 500+ employees based in 5 states with multiple locations
- Partnered with top leadership in hiring SVP and department heads for start-up of Health Care organization.
- Successfully partner with business leaders to provide strategic support and consultation
- Directed and approved employee relations investigations
- Interact with executive management in support of talent management, rewards alignment, promotion of a high-performance work culture, expense reduction, staffing and employee relations concerns
- Use knowledge of employment law and HR best practices to operate proactively on behalf of leadership and employees
Education
Bachelor Of Arts - Spanish Language And Culture
University of Maryland, College Park
College Park, MDPost-Degree Certificate - Human Resources
Troy State University
Global CampusSkills
- Effective project teamwork
- Workplace legal compliance
- Employee motivation strategies
- Effective problem resolution
- Recruitment and retention strategies
- Conflict resolution expertise
- Change management expertise
- Talent acquisition and retention
- Excellent communication
- HR policies and procedures
Certification
Six Sigma Green Belt, Talent Assessment, Critical Thinking Trainer, Strengths Facilitator, Employee Interviewing and Selection. Legal Issues in the Workplace, Managing Change in the Workplace, Conflict Intervention, Labor Relations, Delivering Tough Feedback, Enterprise Risk Management, Work Place Harassment Education, Navigating Mergers and Acquisitions, Compliance, Influencing Others, Workplace Violence Prevention, FLSA Training, Career Coaching, Emotional Intelligence, Business Communications
mgodbolt1@gmail.com
mgodbolt1@gmail.com
Timeline
Director, Employee Relations
The Lund Company
08.2021 - 04.2025
Human Resources Executive - HRBP
TD Ameritrade
03.2010 - 10.2021
Human Resources Business Partner
TD Ameritrade
03.2010 - 10.2021
Human Resources Consultant
Wells Fargo Regional Banking
01.2006 - 01.2010
Director, Human Resources
First Data Corporation
01.2001 - 01.2006
Bachelor Of Arts - Spanish Language And Culture
University of Maryland, College Park
Post-Degree Certificate - Human Resources
Troy State University
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