Marlena Valdez

Streamlined inventory management processes to enhance order accuracy and efficiency.

Implemented improvements in workflow that reduced processing time for customer orders.

Coordinated with team members to maintain optimal stock levels and minimize shortages.

Trained new associates on operational procedures and safety protocols to ensure compliance.

Leveraged data analysis tools to identify trends in customer demand and adjust inventory accordingly.

• Provided exceptional customer service, enhancing dining experience and fostering repeat business.
• Handled food and beverage orders efficiently, ensuring timely delivery to customers.
• Maintained cleanliness and organization of dining area, adhering to health and safety standards.
• Assisted in training new staff members on restaurant protocols and service techniques.
• Collaborated with kitchen staff to communicate special requests and dietary restrictions effectively.
• Processed payments accurately using POS system, handling cash and credit transactions securely.
• Resolved customer complaints promptly, ensuring satisfaction through effective communication skills.
• Upsold menu items by understanding customer preferences and suggesting appropriate options.

• Maintained cleanliness and hygiene in guest rooms and common areas, adhering to established standards.
• Operated cleaning equipment and utilized eco-friendly products for effective sanitation.
• Collaborated with team members to streamline cleaning processes and enhance efficiency.
• Trained new staff on proper cleaning techniques and safety protocols, fostering a productive work environment.