Alize Burgess
Hermitage,PA
Summary
Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with company vendors and customers in dynamic, fast-paced settings.
Overview
5
5
years of professional experience
Work History
Assistant Retail Store Manager
PA Botanicals
Hermitage, PA
06.2018 - Current
- Generated promotional plans designed to boost store traffic and revenue.
- Monitored employee compliance with health and safety regulations, proactively correcting issues.
- Assisted Manager in interview process of prospective employees and provided feedback.
- Investigated market to identify seasonal trends and forecast consumer needs.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Assisted store manager in meeting standards for customer service and quality.
- Trained and managed associates in customer service and sales techniques.
- Answered questions about store policies and addressed customer concerns.
- Completed routine store inventories.
- Upheld consistent presentation standards to advantageously use visual merchandising and increase sales.
- Tracked daily cash handling, reconciled sales and prepared bank deposits.
Education
High School Diploma -
Liberty High School
Liberty, OH05.2016
Skills
- Employee Performance Evaluations
- Safe Handling Procedures
- Constructive Feedback
- Operational Procedures
- Cash Register Balancing
- Inventory Accuracy
- Balancing Daily Deposits
Hobbies
I enjoy:
* Choreographed dance
* Make-up Tutorials
* Drawing
* Creating customized products for Etsy Store
* Cooking
Timeline
Assistant Retail Store Manager
PA Botanicals
06.2018 - Current
High School Diploma -
Liberty High School