Marlene Ayon
Panama City,FL
Summary
Hello and thank you for taking the time to review my resume. I am currently enrolled in the ADN program at Gulf Coast State College. With my previous background working with patients, my attention to detail, and high work ethic I hope to become an important asset to your team and further my career and education in the field of Nursing.
Overview
1
1
Certification
1
1
year of post-secondary education
8
8
years of professional experience
Work History
Dental Assistant/Insurance Verification Specialist
Baytown Dental Center
Panama City, FL
11.2020 - Current
- Assisted Baytown Dental Center dentists during examinations and chairside procedures.
- Prepared treatment rooms with sterilized instruments and dental supplies.
- Captured patient X-rays and maintained accurate dental records.
- Verified patient insurance coverage and scheduled appointments, confirming treatment plans and recommendations with patients.
- Sterilized equipment and followed infection control protocols across Baytown Dental Center.
- Greeted patients upon arrival and escorted them to examination rooms, ensuring a welcoming and orderly experience.
Dental Office Manager
Cove Dental Care
Panama City, FL
10.2018 - 10.2020
- Managed Cove Dental Care front office scheduling, patient flow, and daily calendars.
- Oversaw insurance verification, claims processing, and payment posting for Cove Dental Care patients.
- Enforced office policies, compliance procedures, and HIPAA privacy standards throughout Cove Dental Care.
- Managed all front desk operations, including phone calls and customer service inquiries.
- Maintained patient records, scheduled appointments, and handled billing inquiries.
- Welcomed patients and explained appointment steps in clear language.
Education
Associate of Science - Nursing
Gulf Coast State College
Panama City, FL 08.2026 - 10.2026
Dental Assistant Program -
Gulf Coast State College
Panama City, FL 08.2015 - 06.2016
Mosley High School
Panama City, FLSkills
- Dental radiography
- Sterilization protocols
- Insurance verification
- Treatment coordination
- Chairside assisting
- Patient scheduling
- Records management
- Front office operations
- HIPAA compliance
- Problem solving
- Team collaboration
- Customer service
Certification
- BLS
- Hippa/Osha
- Domestic violence
Timeline
Associate of Science - Nursing
Gulf Coast State College
08.2026 - 10.2026
Dental Assistant/Insurance Verification Specialist
Baytown Dental Center
11.2020 - Current
Dental Office Manager
Cove Dental Care
10.2018 - 10.2020
Dental Assistant Program -
Gulf Coast State College
08.2015 - 06.2016
Mosley High School