Marlene Martinez
Evolving Motors
Orange,CA
4
Certifications
5
years of professional experience
office assistant supporting administrative coordination, document handling, and clear communication in busy office settings. Draws on title-processing work that required accurate data entry, organized follow-up on 16-25 emails per day, and steady coordination with banks, dealerships, and government agencies to keep paperwork moving. Brings a careful, customer-friendly approach to scheduling, correspondence, and record keeping.
Work History
Title Clerk
5 Months- Prepare 15+ vehicle title and registration transactions daily while maintaining accuracy and DMV compliance.
- Manage approximately 20 daily emails from customers, banks, dealerships, and staff to keep title requests moving.
- Coordinate with banks, dealerships, and government agencies to resolve title issues and prevent processing delays.
- Collect and verify title data to support accurate records and timely document submission.
- Communicate in English and Spanish with customers and partners to clarify title requirements and next steps.
Concessions
5 Years- Supported 100+ customer interactions per shift during seasonal events with friendly, efficient service.
- Supported Easter and Pumpkin Patch events in a high-volume, family-oriented environment.
- Operated cash registers and handled cash, credit, and mobile payments with attention to detail.
- Prepared and served food and beverages while following food safety, sanitation, and workplace safety guidelines.
Loan Coordinator
2 Years 1 Month- Handled 50+ inbound and outbound calls per day, resolving loan questions with professional customer service in English and Spanish.
- Maintained organized loan files and customer records while handling confidential financial information with discretion and professional standards.
- Coordinated with internal departments to support efficient loan processing and keep customer cases moving on schedule.
- Collaborated with external dealership partners to resolve loan-related issues and streamline communication across processing steps.
Host
2 Months- Greeted guests promptly and delivered a friendly, professional front-of-house experience.
- Managed waitlists and seating software to assign tables efficiently and keep service moving.
- Coordinated guest flow to maximize seating capacity and reduce wait times during busy periods.
Education
Certificate of Completion
- Registered Behavior Technician 40-hour Training Certificate | Issued August 2026
- Heartsaver Pediatric First Aid CPR AED Certification, American Heart Association | Expires August 2028
- Child Abuse & Neglect Mandated Reporter Certificate, CA Mandated Reporter - DSS | Issued August 2026
High School Diploma
Skills
Data collection
Positive reinforcement
Behavior Observation
Professional and Ethical Standards
English
Spanish (Fluent)
Leadership skills
empathy for clients
collaboration
teamwork
and time management.
Certification
Certificate of Completion, Hope Builders Child Development Program
Timeline
Title Clerk
Evolving Motors
04.2026 - 09.2026Read More
Loan Coordinator
National Auto Loan Network
08.2022 - 09.2024Read More
Host
Yard House
06.2022 - 08.2022Read More
Concessions
Irvine Park Railroad
04.2021 - 04.2026Read More
Villa Park High School
High School Diploma
Read More
Hope Builders Child Development Program
Certificate of Completion
Read More