MARLENE SUAZO
Newark,NJ
Summary
Skilled Mental Health Technician with Psycologu degree and extensive mental health services background. Supported numerous patients in large residential treatment facility and played key role in achievement of positive patient outcomes. Excellent communications and patient management skills leading to desirable results.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Inside Sales Development Representative
Pathful Inc
07.2022 - Current
- Remote
- Manage a high volume of daily outbound emails and calls to targeted accounts
- Develop targeted call lists
- Create personalized outreach in the form of emails and calls
- Utilize social selling techniques to expand network and open new sales opportunities
- Provide exceptional customer service to inbound inquiries from potential customers
- Document your activities within a customer relationship management (CRM) database such as Salesforce/ Sales Loft
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Lead Teacher/Curriculum Coordinator
Academy of Excellence Preschool
05.2021 - 06.2022
- Ensuring our children's daily physical, social, mental development, and well-being
- Supervise children as they learn and play, provide comfort and reassurance, plan stimulating activities, and keep children clean and safe
- Observing and training teachers, ordering new instructional materials, and ensuring the school curriculum meets all state guidelines
- Maintain working relationships and open communication with family members and assist other staff to do the same
- Implement procedures to address parental substance abuse, child abuse/neglect, medical conditions, and emergencies
- Additionally, address any threat to students and staff's health and safety
- Train and supervise all new hires to ensure that academic requirements are met.
- Collaborated with administrators to determine course objectives.
- Provided subject matter expertise on all courses, materials and lesson plans.
Telehealth Behavior Assistant/Wellness Coach
Healthy Body Health Mind
02.2020 - 12.2021
- Assist youth in building positive self-talk, confidence, and social skills as part of achieving personal health
- Conduct meetings with family and youth to promote the importance of physical activity and healthy habits
- Met or exceeded monthly revenue and training goals
- Coordinated with other healthcare providers to incorporate multiple aspects of clients' health into wellness plan
- Conducted group wellness presentations for classes up to 7 participants
Teacher Assistant
Hudson Montessori School
07.2019 - 09.2020
- Ensuring that all students enjoy a safe, sanitary, and enjoyable learning environment
- Participating in staff development activities, educational training, and remote learning programs
- Assisted lead teachers with lesson plan creation and materials development
- Created lesson materials, visuals and digital presentations to supplement lesson plans
- Planned, promoted and managed parent workshops on assisting children in attaining academic success
- Supported student physical, mental, and social development using classroom games and activities.
ABA Behavior Therapist
YAI Network/Manhattan Star Academy
09.2019 - 06.2020
- Performed behavioral therapy assessments and treatments in patients' homes without direct supervision.
- Developed and implemented treatment plans to improve gross and fine motor coordination, movement, and functioning of upper extremities.
- Monitored and documented client progress using data collection techniques.
- Provided one-on-one Applied Behavior Analysis (ABA) therapy for neurodivergent clients in clinical setting.
- Conducted parent training sessions focused on teaching behavior management strategies.
Certified Personal Trainer
Town Sports International
08.2018 - 03.2020
- Developed organization systems for personal fitness plans, records and contracts
- Increased membership enrollment by using innovative sales and promotional techniques
- Drove client retention, managing daily classes and individual sessions
- Developed, planned and led personal and group fitness sessions as well as well-known specialty fitness programs
- Successfully sold personal training packages totaling $2,000in sales in my first 60 days.
Paraprofessional
New York City Department Of Education, New York
09.2012 - 09.2017
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Assisted in maintaining engaging and respectful educational environment by promoting discipline and cooperation.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Reported on student progress, behavior, and social skills to parents.
- Took part in professional development workshops to boost skills.
Education
Master of Science - Industrial Organizational Psychology
University of Phoenix
12.2023
Bachelor of Science - Correctional Program Support Services
University of Phoenix - Online
2022
GED - undefined
Metropolitan College of New York
New York, NY10.2011
Skills
- Strong written and verbal communications skills as demonstrated in reports and memos
- Microsoft Office Suite; Excel, PowerPoint, Word, Access, Publisher
- Case Management, Leadership, and supervision
- Data Analysis
- Health and Wellness Education
- Small and Large Group Instruction
- Member Retention and Sales
- Database Interface and Query Software
- Customer Service
- G-Suite
Certification
CPT - Certified Personal Trainer
RBT - Registered Behavior Technician
Languages
Spanish
Native or Bilingual
Timeline
Inside Sales Development Representative
Pathful Inc
07.2022 - Current
Lead Teacher/Curriculum Coordinator
Academy of Excellence Preschool
05.2021 - 06.2022
Telehealth Behavior Assistant/Wellness Coach
Healthy Body Health Mind
02.2020 - 12.2021
ABA Behavior Therapist
YAI Network/Manhattan Star Academy
09.2019 - 06.2020
Teacher Assistant
Hudson Montessori School
07.2019 - 09.2020
Certified Personal Trainer
Town Sports International
08.2018 - 03.2020
Paraprofessional
New York City Department Of Education, New York
09.2012 - 09.2017
Master of Science - Industrial Organizational Psychology
University of Phoenix
Bachelor of Science - Correctional Program Support Services
University of Phoenix - Online
GED - undefined
Metropolitan College of New York
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