Marlenne Griselda Limas Monjes

• Participated in continuous improvement initiatives focused on streamlining access associate workflows and increasing operational efficiency.
• Ensured accurate patient information, maintaining a high degree of data integrity within the system.
• Contributed to revenue growth by accurately verifying insurance information and collecting co-payments from patients upon arrival.
• Managed confidential patient records with strict adherence to HIPAA regulations, safeguarding sensitive information at all times.

1. Register patients

2. Place phone calls to schedule and reschedule appointments

3. Collect identification and insurance cards

4. Verify insurance

5. Create patient task and follow up on them

• Translated documents from Spanish to English .
• Enabled smoother negotiations for parents with foreign counterparts by offering real-time interpretation support.
• Upheld strict confidentiality guidelines when handling sensitive information or classified documents for clients.
• Improved cultural understanding among colleagues by providing language training sessions and workshops on foreign customs and practices.
• • Helped parents register students by computer.

• Followed detailed instructions to operate machines with accuracy and produce quality products.
• Set up and adjusted equipment and properly configured machines for daily operation.
• Complied with company and OSHA safety rules and regulations.
• Recording checks every two hours per FDA and OCHA
• Hand-packed finish product

• Used equipment properly to avoid workplace hazards or injuries.
• Supported workplace safety through strict adherence to safety protocols and regular inspections of machinery.
• Set up and adjusted machines for day-to-day operations.
• Participated in training sessions to enhance skills and knowledge.
• Documented production information via daily system logs and discussed issues with management.
• Reduced downtime with proactive troubleshooting and timely resolution of equipment issues.