Summary
Overview
Work History
Education
Skills
Timeline
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Marlie Vann

New Braunfels,TX

Summary

Attentive and adaptable Teacher skilled in management of classroom operations. Effective in leveraging student feedback to create dynamic lesson plans that address individual strengths and weaknesses. Dedicated and motivated to encourage student growth through carefully monitored academic progress.

Overview

10
10
years of professional experience

Work History

Assistant Store Manager

Signet Jewelers
San Marcos, TX
02.2018 - Current
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Conducted regular performance reviews with staff members to assess individual progress and set goals for future development.

Key Holder

Brahmin
San Marcos, TX
03.2016 - 02.2018
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Provided leadership support during peak business hours by motivating staff members to meet targets.

Customer Service Manager

Hastings Entertainment Inc
New Braunfe, TX
08.2013 - 03.2016
  • Developed and implemented strategies for providing excellent customer service experience.
  • Analyzed business performance data and forecasted business results for upper management.
  • Maintained accurate records of customers' interactions with the company in order to provide better future services.

Education

Bachelor of Science - Elementary Education

Walden University
Minneapolis, MN
05-2024

Skills

  • Records Management
  • Store Organization
  • Operations Oversight
  • Customer Relations
  • Customer Service
  • Problem-Solving
  • Relationship Building and Management
  • Strategic Planning
  • Time Management

Timeline

Assistant Store Manager

Signet Jewelers
02.2018 - Current

Key Holder

Brahmin
03.2016 - 02.2018

Customer Service Manager

Hastings Entertainment Inc
08.2013 - 03.2016

Bachelor of Science - Elementary Education

Walden University

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Marlie Vann