Marlin Walker
Ocala,FL
Summary
Agile, adaptable, and effective staff leader with sales and business management history with a motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement, satisfaction and results.
Overview
27
27
years of professional experience
Work History
General Manager
Tumbleweed Of Ocala
07.2014 - Current
- Built loyal account base and long-term business relationships with accounts.
- Oversaw daily business operations and financial decisions to drive profitability and growth.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
Managing Partner
Apple Wireless, Inc
01.2009 - 12.2013
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Trained and guided team members to maintain high productivity and performance metrics.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Developed and implemented strategies to increase sales and profitability.
- Established and implemented business procedures and process improvements.
Retail Store Sales Manager
Verizon Wireless
08.2003 - 01.2009
- Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Maintained extensive knowledge of company products and services.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Assistant Manager/Corporate Sales
ALLTELL Communications/Verizon Wireless, Inc
08.1997 - 08.2003
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted sales team with completing customer transactions and managing issues.
- Trained new associates in successful sales and performance strategies.
- Achieved established KPI for company, regional team and individual performance through teamwork and focus on customers.
- Mentored junior staff members, fostering professional growth within the organization while maintaining a high level of motivation among employees.
Education
High School Diploma -
Vanguard High School
Ocala, FLAssociate of Science - Business Administration And Management
College of Central Florida
Ocala, FLSkills
- Public Relations
- Operations Management
- Team Leadership
- Sales Management
- Business Development
- Small Business Operations
- Staff Training/Development
- Business Management
Timeline
General Manager
Tumbleweed Of Ocala
07.2014 - Current
Managing Partner
Apple Wireless, Inc
01.2009 - 12.2013
Retail Store Sales Manager
Verizon Wireless
08.2003 - 01.2009
Assistant Manager/Corporate Sales
ALLTELL Communications/Verizon Wireless, Inc
08.1997 - 08.2003
High School Diploma -
Vanguard High School
Associate of Science - Business Administration And Management
College of Central Florida
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