Marlinda Dan
Farmington,NM
Summary
Dynamic Manager with a proven track record at Long John Silvers Franchise Association, excelling in operations management and cross-functional teamwork. Expert in enhancing team performance, implementing effective policies, and driving financial management. Achieved significant improvements in customer relations and staff development through strategic leadership and effective communication.
Overview
13
13
years of professional experience
Work History
Manager
Long John Silvers Franchise Association
02.2011 - 07.2024
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Established team priorities, maintained schedules and monitored performance.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Basics -
El Camino High School
Oceanside, CASkills
- Staff Development
- Performance Management
- Policy Implementation
- Financial Management
- Operations Management
- Time Management
- Sales management
- Verbal and written communication
- Cross-Functional Teamwork
- Staff Training and Development
Timeline
Manager
Long John Silvers Franchise Association
02.2011 - 07.2024
Basics -
El Camino High School
Similar Profiles
Andrew MaxwellAndrew Maxwell
Crew Team Member at Long John Silvers Franchise AssociationCrew Team Member at Long John Silvers Franchise Association
Dustin ClowDustin Clow
Fry Cook at Long John Silvers FranchiseFry Cook at Long John Silvers Franchise
C. Micah KellyC. Micah Kelly
Cashier at Long John Silvers A&WCashier at Long John Silvers A&W
Alysa AcostaAlysa Acosta
Teachers Assistant at Daily Child Development CenterTeachers Assistant at Daily Child Development Center
HOLLY JACOBSHOLLY JACOBS
Site Management Associate at ICON PLCSite Management Associate at ICON PLC