Hi, I’m
Marlis Hernandez
Culpeper,VA
Summary
Driven Medical Assistant with a proven track record at Pediatricare of Northern VA, enhancing clinic efficiency and patient satisfaction. Expert in HIPAA compliance and patient scheduling, coupled with a compassionate approach to patient care. Achieved significant improvements in clinical processes and patient education, ensuring high standards of safety and professionalism.
Overview
11
years of professional experience
Work History
Pediatricare of Northern VA
Medical Assistant
04.2014 - Current
Job overview
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Facilitated positive patient experience, greeting patients warmly and providing clear directions within clinic.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Contributed to clean and safe clinic environment by adhering to sanitation protocols.
Education
Everest College Tysons Corner, VA
Medical Assistant
06.2011
Skills
- HIPAA Compliance
- Patient Scheduling
- Customer Service
- Medical terminology knowledge
- Vital Sign Monitoring
- EMR / EHR
- Direct Patient Care
- Clinical Documentation
- Patient-focused care
- Data Entry
- Reliable team player
- Procedure Assistance
- Compassionate
- Immunization Administration
- Specimens collection and processing
- Professionalism and Ethics
- Appointment Setting
- Compassionate caregiver
Timeline
Medical Assistant
Pediatricare of Northern VA
04.2014 - Current
Everest College
Medical Assistant
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