Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Marlisa  Benshoof

Marlisa Benshoof

Des Moines,IA

Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience

Work History

Server

Olde Boston's Restaurant
04.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

Cleaning Crew Member

Serv Pro Restoration Services
04.2023 - 06.2023
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and organized restrooms by restocking dispensers, sanitizing fixtures and spot cleaning partition walls and doors.
  • Collected and bagged garbage from various locations to properly dispose of waste in designated dumpsters.

Assistant Manager

Perkins Restaurant & Bakery
07.2018 - 01.2023
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Mentored team members to enhance professional development and accountability in workplace.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.

Education

Associates In Business -

Dmacc
Urban Campuss

Serv Safe Certificate -

Restaurants Association

Skills

  • Communications Protocols
  • Condiment Refilling
  • Order Accuracy
  • High-Volume Dining
  • Servsafe Certified
  • Stocking and Replenishing
  • Bathroom Servicing
  • Food Preparation and Safety

Accomplishments

  • Name:______________________________________________ Date:___________________________
  • Directions: The following items if answered honestly, are designed to help you better under your thinking and behavior
  • Please take the time to complete each of the 80 items on this inventory using the four‐point scale defined below: 1=disagree 3=agree 2=uncertain 4=strongly agree 1
  • I will allow nothing to get in the way of me getting what I want ………………………………………………..____ 2
  • I find myself blaming society and external circumstances for the problems I have had in my life.____ 3
  • Change can be scary.……………………………………………..………………………………………………..………………….____ 4
  • Even though I my start out with the best of intentions I have trouble remaining focused and staying “on track”..……………………………………………..………………………………………………..…………………………….…____ 5
  • There is nothing I can’t do if I try hard enough………………………………………………..………………………….____ 6
  • When pressured by life’s problems I have said “the hell with it” and followed this up by using drugs or engaging in crime………………………..………………………………………………..………………………………………..____ 7
  • It’s unsettling not knowing what the future holds………………………………………………..……………………..____ 8
  • I have found myself blaming the victims of some of my crimes by saying things like “they deserved what they got” or “they should have known better” ………………………………………………..…………………____ 9
  • One of the first things I consider in sizing up another person is whether they look strong or weak ___ 10
  • I occasionally think of things too horrible to talk about………………………………………………..……………..____ 11
  • I am afraid of losing my mind.………………………………………………..……………………………………………………____ 12
  • The way I look at it, I’ve paid my dues and am therefore justified in taking what I want...…………..____ 13
  • The more I got away with crime the more I thought there was no way the police or authorities could ever catch up with me.………………………………………………..………………………………………………..…………….____ 14
  • I believe that breaking the law is no big deal as long as you don’t physically hurt someone………..____ 15
  • I have helped out friends and family with money acquired illegally…………………………………………….____ 16
  • I am uncritical of my thoughts and ideas to the point that I ignore the problems and difficulties associated with these plans until it is too late……………………………………………………………………………..____
  • Answer Scale 1=disagree 3=agree 2=uncertain 4=strongly agree 17
  • It is unfair that I have been imprisoned for my crimes when bank presidents, lawyers, and politicians get away with all sorts of illegal and unethical behavior every day..………………………………………….____ 18
  • I find myself arguing with others over relatively trivial matters ………………….………………………………____ 19
  • I can honestly say that the welfare of my victims was something I took into account when I committed my crimes………………………………………………………………………………………………………………….____ 20
  • When frustrated I find myself saying “secret it” and then engaging sin some irresponsible or irrational act ……………………………………………………………………………………………………………………………….____ 21
  • New challenges and situations make me nervous……………………………………………………………………….____ 22
  • Even when I got caught for a crime I would convince myself that there was no way they would convict me or send me to prison………………………………………………………………………………………………….____ 23
  • I find myself taking shortcuts, even if I know these shortcuts will interfere with my ability to achieve certain long‐term goals……………………………………………………………………………………………………………….____ 24
  • When not in control of a situation I feel weak and helpless and experience a desire to exert power over others………………………………………………………………………………………………………………………………….____ 25
  • Despite the criminal life I have led, deep down I am basically a good person..…………………………….____ 26
  • I will frequently start an activity, project, or job but then never finish it…………………………………….____ 27
  • I regularly hear voices and see visions which others do not hear or see………………………………………____ 28
  • When it’s all said and done, society owes me………………………………………………………………………………____ 29
  • I have said to myself more than once that if it wasn’t for someone “snitching” on me I would have never gotten caught…………………………………………………………………………………………………………………….____ 30
  • I tend to let things go which should probably be attended to, based on my belief that they will work themselves out……………………………………………………………………………………………………………………………____ 31
  • I have used alcohol or drugs to eliminate fear or apprehension before committing a crime………..____ 32
  • I have made mistakes in life.………………………………………………………………………………………………………..____ 33
  • On the streets I would tell myself I needed to rob or steal in order to continue living the life I had coming.……………………………………………………………………………………………………………………………………….____ 34
  • I like to be on center stage in my relationships and conversations with others, controlling things as much as possible.………………………………………………………………………………………………………………………____
  • Answer Scale 1=disagree 3=agree 2=uncertain 4=strongly agree 35
  • When questioned about my motives for engaging in crime, I have justified my behavior by pointing out how hard my life has been.……………………………………………………………………………………………………____ 36
  • I have trouble following through on good initial intentions………………………………………………………..____ 37
  • I find myself expressing tender feelings toward animals or little children in order to make myself feel better after committing a crime or engaging in responsible behavior.…………………………………………____ 38
  • There have been times in my life when I felt I was above the law.………………………………………………____ 39
  • It seems that I have trouble concentrating on the simplest of tasks……………………………………………____ 40
  • I tend to act impulsively.……………………………………………………………………………………………………………..____ 41
  • Why should I be made to appear worthless in front of friend and family when it is so easy to take from others……………………………………………………………………………………………………………….…………………____ 42
  • I have often not tried something out of fear that I might fail…………………………………….………………..____ 43
  • I tend to put off until tomorrow what should have been done today.……………….………………………____ 44
  • Although I have always realized that I might get caught for a crime, I would tell myself that there was “no way they would catch me this time”.………………………………………………..……………………………____ 45
  • I have justified selling drugs, burglarizing homes, or robbing banks by telling myself that if I didn’t do it someone else would…………………………………………………………………………………..………………………….…____ 46
  • I find it difficult to commit myself to something I am not sure of because of fear……………………….____ 47
  • People have difficulty understanding me because I tend to jump around from subject to subject when talking..………………………………………………………………………………………………………………..………….____ 48
  • There is nothing more frightening than change.………………………………………………………………………….____ 49
  • Nobody tells me what to do and if they try I will respond with intimidation, threats, or I might even get physically aggressive.…………………………………………………………………………………………………………….____ 50
  • When I commit a crime or act irresponsibly I will perform a “good deed” or do something nice for someone as a way of making up for the harm I have caused.………………………………………………………____ 51
  • I have difficulty critically evaluating my thoughts, ideas, and plans.……………………………………………____ 52
  • Nobody before or after can do it better than me because I am stronger, smarter, or slicker than most people.………………………………………………………………………………………………………………………………____ 53
  • I have rationalized my irresponsible actions with such statements as everybody else is doing it so why shouldn’t I”.…………………………………………………………………………………………………………………………____
  • Answer Scale 1=disagree 3=agree 2=uncertain 4=strongly agree 54
  • If challenged I will sometimes go along by saying “yeah, you’re right,” even when I know the other person is wrong, because it’s easier than arguing with them about it…………………………………………____ 55
  • Fear of change has made it difficult for me to be successful in life………………………………………………____ 56
  • The way I look at it I’m not really a criminal because I never intended to hurt anyone………………____ 57
  • I still find myself saying “the hell with working a regular job, I’ll just take it”.………………………………____ 58
  • I sometimes wish I could take back certain things I have said or done.……………………………………..…____ 59
  • Looking back over my life I can see now that I lacked direction and consistency of purpose.………____ 60
  • Strange odors, for which there is no explanation, come to me for no apparent reason………………____ 61
  • When on the streets I believed I could use drugs and avoid the negative consequences (addiction, compulsive use) that I observed in others……………………………………………………………………………………____ 62
  • I tend to be rather easily sidetracked so that I rarely finish what I start……………………………………….____ 63
  • If there is a short‐cut or easy way around something I will find it………………………………………………..____ 64
  • I have trouble controlling my angry feelings………………………………………………………………………………..____ 65
  • I believe that I am a special person and that my situation deserves special consideration…………____ 66
  • There is nothing worse than being seen as weak or helpless……………………………………………………….____ 67
  • I view the positive things I have done for others as making up for the negative things……………….____ 68
  • Even when I set goals I frequently do not obtain them because I am distracted by events going on around me…………………………………………………………………………………………………………………………………..____ 69
  • There have been times when I tried to change but was prevented from doing so because of fear……………………………………………………………………………………………………………………………….…………….____ 70
  • When frustrated I will throw rational thought to the wind with such statements as “screw it” or “the hell with it” …………………………………………………………………………………………………………………………………____ 71
  • I have told myself that I would never have had to engage in crime if I had had a good job………..____ 72
  • I can see that my life would be more satisfying if I could learn to make better decisions……………____ 73
  • There have been times when I have felt entitled to break the law n order to pay for a vacation, new car, or expensive clothing that I told myself I needed…………………………………………………………………____
  • Answer Scale 1=disagree 3=agree 2=uncertain 4=strongly agree 74
  • I rarely considered the consequence of my actions when I was in the community………………………____ 75
  • A significant portion of my life on the streets was spent trying to control people and situations…____ 76
  • When I first began breaking the law I was very cautious, but as time went by and I didn’t’ get caught
  • I became over confident and convinced myself that I could do just about anything and get away with it.…………………………………………………………………………………………………………………………………………………____ 77
  • As I look back on it now, I was a pretty good guy even though I was involved in crime……………….____ 78
  • There have been times when I have made plans to do something with my family and then cancelled these plans so that I could hang out with my friends, use drugs, or commit crimes…………………….____ 79
  • I tend to push programs to the side rather than dealing with them…………………………………………….____ 80
  • I have used good behavior (abstaining from crime for a period of time) or various situations (fight with a spouse) to give myself permission to commit a crime or engage in other irresponsible activities such as using drugs……………………………………………………………………………………………….….…..____

Timeline

Server

Olde Boston's Restaurant
04.2023 - Current

Cleaning Crew Member

Serv Pro Restoration Services
04.2023 - 06.2023

Assistant Manager

Perkins Restaurant & Bakery
07.2018 - 01.2023

Associates In Business -

Dmacc

Serv Safe Certificate -

Restaurants Association
Marlisa Benshoof