Marlo Green
Mechanicsville,VA
Summary
Driven professional with a proven track record at Bon Secours/Ensemble Health Partners, excelling in team collaboration and leadership. Demonstrated expertise in data processing and continuous improvement, significantly enhancing operational efficiency. Recognized for exceptional documentation and reporting skills, and a commitment to compliance analysis, ensuring superior customer service and compliance standards.
Overview
26
26
years of professional experience
Work History
Transaction Posting Analyst
Bon Secours/Ensemble Health Partners
10.2010 - 11.2023
- Collaborated with cross-functional teams to identify opportunities for process improvement and increased efficiency.
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
- Collected, arranged, and input information into database system.
- Communicate with clients via phone,assist with billing questions
Operations Specialist
SunTrust Investment Services
03.2006 - 02.2008
- Collected, arranged, and input information into database system.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Process all incoming brokerage checks and posts to client accounts
- Reconcile deposits made daily
- Evaluate client signatures and endorsements on negotiable instruments to prevent fraud and reduce customer as well as bank loss
- Commended for providing outstanding customer service
Dental Assistant
Children’s Dentistry
06.1997 - 02.2006
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
Education
No Degree - College Keyboarding
J Sargeant Reynolds Community College
Richmond, VA06.1991
Skills
- Team Collaboration and Leadership
- Documentation And Reporting
- Data Research and Validation
- Data Processing
- Continuous Improvement
- Compliance Analysis
Timeline
Transaction Posting Analyst
Bon Secours/Ensemble Health Partners
10.2010 - 11.2023
Operations Specialist
SunTrust Investment Services
03.2006 - 02.2008
Dental Assistant
Children’s Dentistry
06.1997 - 02.2006
No Degree - College Keyboarding
J Sargeant Reynolds Community College
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