MARLON LAINEZ

• Collaborated with management to provide training on improved processes and assisted with creation and maintenance of quality training.
• Recorded findings of inspection process, collaborating with quality team to implement corrective actions.
• Analyzed quality and performance data to support operational decision-making.
• Provided regular updates to team leadership on quality metrics by communicating consistency problems or production deficiencies.
• Developed and maintained quality assurance procedure documentation.
• Created and revised procedures, checklists and job aids to reduce errors.
• Compiled and distributed weekly feedback to team leaders and managers to improve service time and quality while increasing productivity.
• Participated in departmental meetings to establish short- and long-term strategy.
• Developed training materials, SOPs and work instructions to supplement new team member onboarding.
• Defined and implemented quality initiatives to reduce risk.
• Performed standard first article inspections and random sampling inspections to verify adherence to customer standards.
• Administered [Number] internal quality audits and assessed results to inform corrective action measures.
• Used [Software] to create presentations, flowcharts and graphs detailing data analysis results.
• Gathered data on integration issues and vulnerabilities, reported findings and recommended improvements.
• Completed pre-implementation testing for new system modifications to assess potential impacts.

triage patients and scribe SOAP notes for Dr Juarez. under close supervision from the physicians, performed procedures like: knee and shoulder injections,wound care, ingrown toenail removal, hormone replacement therapy, in internal medicine practice broad management and monitoring of multiple diseases . Perform stress test and EKG reading under doctor supervision .Auditing charts and providers notes

• Maintained up-to-date patient records with medical histories and test results.
• Documented vital signs and health history for patients in clinic and hospital environments.
• Obtained client medical history, medication information, symptoms, and allergies.
• Completed clinical procedures and gathered patient data for interpretation by physician.