Marlon Matias
Westmont,Illinois
Summary
Highly motivated Amazon Fulfillment Associate with a strong work ethic, adaptability, and exceptional interpersonal skills. Demonstrated ability to work effectively unsupervised and quickly masters new skills. Trained in pick and pack process. PG trained in pick. Eager to learn more about the diverse business needs. Escalated barriers to Operational leaders. Excels under pressure and adapts easily to changing demands.
Overview
2
2
years of professional experience
Work History
Learning Ambassador
Amazon
05.2022 - Current
- Delivered feedback using positive reinforcement techniques to encourage, motivate, and build confidence in associates.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
- Coached associates one-on-one to help them navigate through barriers.
- Helped associates increase productivity and quality over 10%
- Contributed to onboarding and orientation process.
- Collaborated with other Learning Trainers and Ambassadors for onboarding and cross-training.
- Assist associates in learning Powered Industrial Trucks (PIT).
- Trained associates in pick and pack process.
- Umbrella and Atlas Network
Fulfillment Associate
Amazon
07.2021 - Current
- Operated handheld scanners to track merchandise throughout fulfillment process.
- Filled customer orders according to defined standards using picking system.
- Assist in pick and pack process as required by business needs, efficiently picking and assembling orders.
- Consistently in top 1% for productivity and quality for pick and pack.
- Pick PG
- Followed proper packaging requirements depending on order size and type.
- Packed merchandise for delivery and move items to delivery area.
- Operated various Powered Industrial Trucks (PIT).
- Problem-solve for pick process.
- Reported Safety Issues to management and Safety Team.
Education
Some College (No Degree) - Nursing
College of DuPage
Glen Ellyn, ILBachelor of Science - Nursing
Lewis University
Romeoville, IL05.2024
Skills
- Pick and Pack process
- Pick Problem-solve
- Excellent written and verbal communication
- Employee growth and development
- Decision making
- Computer and software usage (Microsoft Office)
- Jam clear and taper trained
- Pick PG trained
- Slam operator and Kickout trained
- Rodeo and FC research
Timeline
Learning Ambassador
Amazon
05.2022 - Current
Fulfillment Associate
Amazon
07.2021 - Current
Some College (No Degree) - Nursing
College of DuPage
Bachelor of Science - Nursing
Lewis University
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