MARLON REYES
Orlando,Florida
Summary
Results-Driven leader as a "Hospitality Food and Beverage Manager." Professional known for deliberate and focused approach, frequent accolades for building strong teams of employees, and collaborating with upper management to identify strategic solutions to improve business operations. Possess strong personal ownership for achieving customer satisfaction. Experienced in managing high volume and multiple food service restaurants. Manager with experience in fine dining, quick service and casual restaurants.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Food and Beverage Manager
Sheraton Suites Orlando Airport
Orlando , FL
2012.06 - 2018.04
- Overall supervision of Banquet, Restaurant and Room Service, monthly liquor inventory, hiring and training all new employees, purchase of equipment, prepare monthly P&L Executive Summary
- Consistently provided professional, friendly and engaging service
- Followed all safety and sanitation policies when handling food and beverage to uphold proper health standards.
Culinary Operations Manager
Sea World Parks & Entertainment
Orlando , Florida
2010.08 - 2012.01
- Responsibilities: Food and Beverage cost controls, prepares yearly purchasing operational budget
- Supervise training of all new hires, weekly schedule and payroll
- Ensure compliance with all cash handling policy procedures
- Total supervision of 75 FOH/BOH employees.
Assistant General Manager/Manager
The Westin Lake Mary Orlando North
Lake Mary , Florida
2008.09 - 2009.04
- Responsibilities: Overall supervision of Front Office, Housekeeping, In-Room Dining, Engineering and Security
- Purchasing of food and beverages, deliver and execute all hotel brand standards
- Assist all departments in operational needs, ensure the safety and satisfaction of all hotel guests.
Manager
OTG Management, Inc. Orlando Int'l Airport
Orlando , FL
2007.12 - 2008.12
- Responsible to supervise four Food Gourmet Retail Markets and three adjoining full-service bars adjoining Airline gates
- Purchasing manager of all food & beverage products
- Daily supervision of 75 employees
- Executed display of all stores Plano-grams to display products
- Weekly Safety and Sanitation inspections
- Prepared weekly schedules and payroll.
Director of Outlets
Renaissance Orlando Airport Hotel
Orlando , FL
2005.09 - 2007.11
- Direct supervision of main restaurant, room service, lounge & bar, coffee market and VIP concierge lounge
- Hiring and training new Associates, purchasing, end month beverage inventories, payroll, scheduling and outlets forecast
- Accomplishments: Nominated 'Manager of the Quarter', winner of 'Hotel Safety Program'
- Winner of three Marriott Int'l Beverage programs.
Education
Associate Degree - Tourism Marketing & Administration
Universidad Sagrado Corazon
Associate Degree - Hotel Management
Cornell University
Skills
- Experienced managing multiple F&B Outlets
- Bilingual
- Knowledgeable in budgets, checkbooks control, P&L
- Proficient in Microsoft and Micros POS
- Experienced in purchasing F&B, inventory levels, payroll, training
- Evaluate, encourage and execute action plans
- Contributed in the opening of three hotels and seven restaurants
Certification
- TIPS
- Alcohol Awareness
- Food Safety Certified Manager
- CPR certified
Timeline
Food and Beverage Manager
Sheraton Suites Orlando Airport
2012.06 - 2018.04
Culinary Operations Manager
Sea World Parks & Entertainment
2010.08 - 2012.01
Assistant General Manager/Manager
The Westin Lake Mary Orlando North
2008.09 - 2009.04
Manager
OTG Management, Inc. Orlando Int'l Airport
2007.12 - 2008.12
Director of Outlets
Renaissance Orlando Airport Hotel
2005.09 - 2007.11
Associate Degree - Tourism Marketing & Administration
Universidad Sagrado Corazon
Associate Degree - Hotel Management
Cornell University
- TIPS
- Alcohol Awareness
- Food Safety Certified Manager
- CPR certified
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