Marlyn Cardenas
Bloomfield,NJ
Summary
Dynamic leader with a proven track record at Pizza Hut, excelling in operations management and team leadership. Mastered staff development and strategic planning, enhancing team performance and customer satisfaction. Skilled in financial management and marketing, significantly exceeding performance targets. Demonstrates exceptional negotiation abilities and verbal communication, driving business growth and operational excellence. Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
1
1
year of professional experience
Work History
Manager
Pizza Hut
01.2024 - Current
- Developed and maintained relationships with customers and suppliers through account development.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Defined clear targets and objectives and communicated to other team members.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Managed senior-level personnel working in marketing and sales capacities.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Established team priorities, maintained schedules and monitored performance.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Education
Bloomfield High School
Bloomfield, NJ06.2024
Skills
- Staff Development
- Operations Management
- Strategic Planning
- Performance Management
- Marketing
- Business Development
- Contract Management
- Expense Tracking
- Financial Management
- Sales Techniques
- Time Management
- Business Planning
- Negotiation
- Salesforce Management
- Product Management
- Team Leadership
- Staff Management
- Sales management
- Verbal and written communication
- Brand Management
Languages
Spanish
Native or Bilingual
Timeline
Manager
Pizza Hut
01.2024 - Current
Bloomfield High School