Dynamic professional with extensive experience at United States Parcel Service, excelling in safety protocols and equipment operation. Proven ability to lead teams, enhance workflow, and maintain meticulous records. Skilled in behavior modification techniques and empathetic communication, ensuring effective collaboration and client support in fast-paced environments. CPR and HIPAA certified.
• Able to lift daily operations of heavy equipment 70lbs or greater
• Operated multiple pieces of heavy equipment in a safe and efficient manner
• Maintained detailed records of hours worked, materials used, and completed jobs.
• Followed safety protocols while operating machinery in order to avoid accidents or injuries.
• Followed safety regulations while operating equipment to achieve safe conduct.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Skilled at working independently and collaboratively in a team environment.
• Worked effectively in fast-paced environments.
• Hippa and CPR certified
• Experience with children
• Behavior intervention plans
• Collect and record data on client behaviors
• Assist clients with daily living skills
• Use reinforcement strategies to encourage positive behavior
• Follow instructions from a Board-Certified Behavior Analyst (BCBA)
• Provide support in school, home, and/or clinical settings
• Communicate progress and concerns with supervisors and caregivers
• Help clients develop social and communication skills
• Manage challenging behaviors using approved techniques
• Maintain confidentiality and follow guidelines
• Monitor and report changes in client behavior • Assist with functional behavior assessments (FBA)
• Participate in team meetings and training sessions
• Model appropriate behaviors for clients • Support clients in transitions and routines • Implement crisis intervention strategies when needed
• Ensure a safe and structured environment
• Adapt interventions based on client progress
• Encourage independence and self-regulation skills
• Maintain accurate and timely session notes
• Educate and support caregivers on behavior strategies and lesson plans
• Checked and adjusted sound levels, lighting equipment,
• Installed electrical wiring for stage lighting systems.
• Set up and operate audio-visual equipment for theatre productions.
• Maintained a detailed inventory of all technical supplies used in the theatre.
• Performed minor repairs on theatre equipment as needed.
• Provided technical support during rehearsals and performances.
• Operated spotlights, fog machines, and other special effects devices according to production requirements.
• Assisted with set construction and painting projects as needed.
• Coordinated with stage managers to ensure that all technical needs were met prior to each show.
• Collaborated with directors and performers on the design of complex light plots for dramatic productions.
• Loaded in and out scenery, props, lighting fixtures, curtains, rigging systems, as requested for each performance.
• Developed effective strategies for managing large crews of technicians during shows.
• Ensured that all safety protocols were followed when handling high voltage electrical components.
• Managed props, stage sets and fixtures for each theatre production.
• Cleaned and organized dressing rooms, restrooms and stage floor area to prevent injury or performance complications.
• Assessed effectiveness of audio, lighting and state management processes.
• Led production design team and implemented theatre and auditorium design ideas from inception to completion.
• Trained student assistants and volunteers to operate theatrical equipment and tools.
• Collaborated with staff and event coordinators to support phases of event production.
• Hung, patched and focused theatrical lighting fixtures to illuminate theatre productions.
• Over 2 years of customer service experience
• Accomplished multiple tasks within established timeframes.
• Coached, mentored and trained team members in order to improve their job performance.
• Established processes to ensure efficient workflow throughout the organization.
• Manage multiple areas and coworkers including operating a cash register, headset, grill area, upholding kitchen safety, etc.
• Resolved conflicts between employees by providing guidance on company policies and procedures.
• Maintained up-to-date records of employee attendance, payroll information, vacation requests.
• Provided leadership during times of organizational change or crisis situations.
• Scheduled interviews for potential candidates and conducted reference checks prior to hire.
CPR Certified
HIPPA Course Certification
Record keeping
Customer service support
Microsoft Word
Planning
Organizational Skills
Written Communication
Team Management
Time Management
Customer Service
Organization and Time Management
Analytical and Critical Thinking
Public Speaking
Power and Hand Tool Operation
Supply Management