Summary
Overview
Work History
Education
Skills
Timeline
Generic

MarQ Henry

MESQUITE,TX

Summary

Flexible hard worker ready to learn and contribute to team success.

Overview

11
11
years of professional experience
1
1
year of post-secondary education

Work History

Patient Service Representative

Optum (Remote)
Eden, MN
08.2021 - Current
  • Assisted patients in scheduling appointments and managing their healthcare needs.
  • Completed day-to-day duties accurately and efficiently.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Identified needs of customers promptly and efficiently.
  • Coordinated appointments and ensured accurate scheduling for healthcare providers.
  • Collaborated with clinical staff to streamline patient intake processes efficiently.
  • Answered incoming calls in a professional manner.

Medical Assistant

Low T Center LLC
Houston, TEXAS
02.2020 - 04.2021
  • Assisted physicians in patient examinations and medical procedures.
  • Managed patient intake and maintained accurate medical records.
  • Coordinated scheduling of appointments and follow-up visits.
  • Andministered injections ans phlebotomy
  • Prepared examination rooms ensuring cleanliness and proper equipment availability.
  • Collaborated with medical staff to enhance patient care quality and experience.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Medical Assistant prn

Texas Rheumatology Institute
Rockwall, Texas
04.2015 - 10.2019
  • Assisted physicians with patient examinations and procedures in a clinical setting.
  • Prepared and maintained medical records in compliance with regulations.
  • Administered medications and injections per physician instructions.
  • Educated patients on treatment plans and medication usage effectively.
  • Collected patient vitals and documented information accurately in systems.
  • Facilitated communication between patients and healthcare providers smoothly.
  • Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
  • Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Education

Medical ASSISTING

Hi Tech Institute
Irving, TX
06.2002 - 04.2003

Skills

  • Patient scheduling
  • Medical records management
  • Patient intake coordination
  • Healthcare compliance
  • Icd10
  • Coding
  • Phlebotomy
  • Accounts management
  • Injections admistrstion
  • Customer service
  • Problem resolution
  • Customer relationship management

Timeline

Patient Service Representative

Optum (Remote)
08.2021 - Current

Medical Assistant

Low T Center LLC
02.2020 - 04.2021

Medical Assistant prn

Texas Rheumatology Institute
04.2015 - 10.2019

Medical ASSISTING

Hi Tech Institute
06.2002 - 04.2003

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MarQ Henry