Marqual Snell
Atlanta,Georgia
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Telemarketer
Shiftsmart
Atlanta, GA
09.2023 - 01.2024
- Handled inbound telephone calls from interested customers.
- Maintained and recorded customer information in database.
- Broke down objections using friendly, persuasive strategies.
- Resolved customer complaints promptly and professionally while documenting details in CRM system.
- Attended training sessions on a regular basis to stay updated on changes in industry regulations.
- Created reports detailing telemarketing activities and results.
- Generated referrals from satisfied customers for additional business opportunities.
- Followed up with existing customers regarding additional products or services that may be of interest.
- Conducted surveys with current customers regarding their satisfaction levels with products or services.
- Provided product information, answered questions, and offered solutions to customer inquiries.
- Initiated outbound calls to prospective clients using scripts.
- Utilized customer relationship management software for tracking leads and sales efforts.
- Greeted customers in a friendly, professional manner on the phone.
- Assisted in developing new business prospects by following up on leads generated from various sources.
- Identified potential customers through cold calling and database research.
- Adhered to all applicable laws, regulations, policies, and procedures when conducting telemarketing activities.
- Consistently met daily, weekly, monthly call quotas set forth by management team.
- Contributed to the achievement of monthly sales goals by providing detailed data analysis.
- Managed time effectively by scheduling daily call times based on peak hours or other factors.
- Worked closely with marketing teams to develop effective strategies for increasing customer base.
- Maintained up-to-date knowledge of company products and services.
- Participated in weekly team meetings to discuss performance metrics and improvement ideas.
- Recorded accurate notes about each conversation into company database for future reference.
- Identified opportunities for upselling additional products or services based on customer needs.
- Performed outbound calls following company scripts and guidelines accurately.
- Delivered prompt responses to inbound inquiries via phone or email.
- Analyzed consumer needs, tailoring sales pitches for maximum effectiveness.
- Participated in regular training sessions for skill development and product knowledge updates.
- Developed new leads each day at or above quotas.
- Provided timely, courteous, and knowledgeable responses to information requests.
- Demonstrated excellent communication skills, serving diverse customer base.
- Provided exceptional customer service, handling inquiries and resolving issues.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
Cook
Atlanta Braves
Atlanta, GA
03.2023 - 09.2023
- Operated grills, fryers and broilers to cook items to quality guidelines.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Wrapped, dated and labeled food items in storage for safety and freshness.
- Grilled and deep fried various foods from meats to potatoes.
- Followed established procedures and requirements for safe food handling, storage and service.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Used standardized recipes and other instructions to prepare food.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Replenished food items from inventory and rotated ingredients.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Prepared and served meals by reviewing recipes and combining and cooking ingredients.
- Carried pans and trays of food to and from work stations, stove and refrigerator.
- Managed portion control using correct utensils during preparation and plating.
- Set up and performed initial prep work for soups, sauces and salads.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Took inventory counts before and after shifts to complete food inventory or storage sheets.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Ensured that all food was cooked at the correct temperature and stored correctly.
- Provided guidance to junior cooks regarding food preparation methods and techniques.
- Cleaned kitchen equipment, surfaces, utensils and dishes.
- Performed basic administrative duties such as inventory management, ordering supplies.
- Supervised and trained kitchen staff on proper preparation techniques.
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans.
- Tasted all prepared dishes in order to check flavorings, texture and presentation prior to serving them to customers.
- Adhered to food safety standards when storing and preparing foods.
- Inspected kitchens for sanitary conditions before the start of each shift.
- Monitored stock levels of food items and ordered more when necessary.
- Managed inventory levels of ingredients and supplies necessary for daily operations.
- Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
- Adjusted seasonings of dishes during cooking process in order to enhance flavors.
- Coordinated with wait staff to ensure timely delivery of meals to customers.
- Checked quality of ingredients before use in order to ensure freshness.
- Ordered supplies as needed for the kitchen.
- Resolved customer complaints regarding food quality or services provided.
- Organized storage areas for efficient usage of space.
- Checked completed orders for correct quantity and quality.
- Ensured food safety and sanitation standards were met daily.
- Implemented seasonal menu updates based on local ingredients availability.
- Demonstrated excellent time management skills in fast-paced environments.
- Received and stored food and supplies.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Prepared a variety of cuisines using diverse cooking techniques.
- Adapted meal preparation according to dietary restrictions or preferences.
- Checked quality of food products to meet high standards.
- Established positive relationships with vendors for optimal pricing negotiation.
- Distributed food to service staff for prompt delivery to customers.
- Requested supplies and equipment orders, explaining needs to managers.
- Maintained high levels of cleanliness across all workstations.
- Trained and mentored junior cooks in proper techniques.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Developed new recipes to keep menu fresh and innovative.
- Assisted with meal planning, ordering, and budgeting tasks.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Set up work stations prior to opening to minimize prep time.
- Cleaned and maintained kitchen equipment for optimal performance.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Monitored ingredient quality, ensuring freshness and consistency.
- Consistently met high-volume production demands during peak hours.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Managed inventory control, minimizing food waste and costs.
- Created appealing plate presentations to enhance guest experience.
- Provided exceptional customer service by accommodating specific requests.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Conducted regular equipment maintenance checks for safety compliance.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Monitored temperatures of prepared food and cold-storage areas.
- Collaborated with team members for efficient kitchen operations.
- Executed proper techniques when preparing menu item ingredients.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Utilized various cooking methods such as grilling, sautéing, and baking.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Coordinated with front-of-house staff for seamless service delivery.
- Made meals in accordance with company standards and requirements.
- Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
- Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
- Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
- Backed up kitchen team members during heavy work periods to maximize team coverage.
- Maintained assigned areas to keep organized and clean by mopping floor.
- Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
- Developed great team spirit with other personnel by pitching in and helping with task completion.
- Restocked main kitchen areas with items from shelves, coolers, and freezers.
- Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
- Studied methods of coworkers, successfully learning kitchen, and food service skills.
- Repaired and maintained dishwashing machine to keep dishes clean and kitchen running smoothly.
- Removed built-up waste and potential contaminants from waste receptacles, machinery, and cooking equipment.
- Unloaded trucks to move food and supplies from delivery vehicle to storage areas.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
- Unloaded deliveries from vendors ensuring that all items were accounted for.
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Disposed of glassware that had been broken or chipped according to safety procedures.
- Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
- Informed supervisors immediately if any machine malfunctions were observed during operation.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Inspected all returned dishes for cleanliness before restocking them on shelves.
- Swept and mopped floors in the kitchen area at regular intervals throughout shift.
- Followed all safety guidelines while handling sharp objects like knives or forks.
- Assisted in preparing salads and desserts when requested by chefs or supervisors.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Checked temperatures of dishwashing machines to ensure proper functioning.
- Organized trays with cutlery prior to serving meals to customers.
- Performed routine maintenance tasks such as cleaning filters in the dishwashing machine.
- Replenished soap dispensers with detergent when necessary.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Ensured that workstations were kept neat and tidy throughout the shift.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Maintained adequate levels of cleaning supplies for washing dishes.
- Sanitized surfaces after each use following standard sanitation practices.
- Mixed soap, water and sanitizer together to create cleaning solutions for daily use.
- Adjusted water temperature settings for optimal cleaning results.
- Practiced proper food handling and sanitation procedures.
- Transported clean dishes and supplies from kitchen to front of house staff for opening shift.
- Removed food debris from soiled dishes before washing process.
- Collaborated with kitchen team to optimize workflow efficiency.
- Used pressurized faucet sprayer effectively to wash large quantities of dishes.
- Ensured adequate supply of clean dishes for service staff.
- Inspected dishes closely to check for remnants of food or dirt.
- Handled glassware, crystal, and other fragile items with exceptional care to prevent breakage.
- Re-stocked clean washcloths, paper towels, sponges and other cleaning supplies.
- Sorted and removed trash and recycling materials regularly.
- Managed inventory of cleaning supplies and chemicals.
- Trained new dishwashers on protocols and best practices.
- Adhered to sanitary regulations to prevent contamination with food products.
- Cleared trash and washed work area tables, walls, refrigerator equipment, cooking equipment and floors to keep sanitized kitchen.
- Loaded and unloaded dishwasher according to guidelines for capacity efficiency.
- Monitored overall kitchen cleanliness during shifts.
- Adhered to all company policies regarding safety and hygiene standards.
- Swept and mopped floors at end of shift to comply with sanitary regulations.
- Observed safety regulations and used protective gear to clean knives and other sharp kitchen supplies.
- Conducted routine inspection of dishwasher for maintenance needs.
- Washed and sanitized sinks, trashcans and surfaces to remove excess food waste.
- Assisted with basic food preparation tasks as needed.
- Routinely sanitized cutting boards, counters, and storage areas.
Waste Sorter
Waste Managment
Atlanta, GA
08.2022 - 03.2023
- Operated and maintained basic landscaping equipment and vehicles.
- Scheduled regular landscaping services to promote optimal growth and maintain attractive appearance of lawns and facility grounds.
- Moved backpack blowers, large containers of mulch or plant material and various sizes of lawnmowers.
- Used hand and power tools or equipment to complete wide range of landscape and irrigation tasks.
- Performed seasonal activities, snow removal, landscaping and lawn mowing and applied fertilizer to plants and foliage.
- Moved soil, dug holes and planted trees, shrubs and flowers.
- Installed mortarless segmental concrete masonry wall units.
- Applied chemicals to control weeds, reduce insect infestation and maintain soil fertility.
- Directed crew members completing landscaping tasks.
- Installed sprinkler systems for residential and commercial customers.
- Cleaned up job sites after completing tasks.
- Repaired irrigation systems when necessary.
- Maintained and serviced landscaping equipment.
- Performed routine maintenance tasks on vehicles used in yard work operations.
- Collaborated with other departments to ensure smooth operations within the facility.
- Conducted regular maintenance on sorting machinery and equipment.
- Developed strategies for improving efficiency during the sorting process.
- Ensured work area was kept clean and safe at all times.
- Communicated regularly with supervisors regarding progress on projects.
- Monitored levels of recyclables in storage bins and notified supervisor when they reached capacity.
- Identified and sorted recyclable materials, such as plastic, glass, paper and cardboard.
- Performed basic repairs on sorting machines as needed.
- Weighed loads of recycled material before shipment.
- Assisted in loading waste into trucks for transport.
- Sorted recycled and recyclable materials into various areas for further processing, transportation or repurposing.
- Handled hazardous materials safely by following protocols.
- Collaborated with team members to improve efficiency.
Housekeeper
St. Regis
Atlanta, GA
10.2021 - 03.2022
- Vacuumed floors and dusted furniture to maintain organized, professional appearance.
- Used cleaning chemicals following proper guidelines.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Interacted pleasantly with clients and guests when performing daily duties.
- Cleaned building floors by sweeping, mopping and scrubbing.
- Maintained and organized cleaning supplies stock.
- Employed deep-cleaning techniques for areas in need of additional sanitation.
- Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
- Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
- Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
- Returned rooms to occupant-ready status to satisfy future guests.
- Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
- Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
- Laundered sheets and removed stains to restore linens to pristine condition.
- Requested maintenance orders to fix non-working equipment and address room damage.
- Scrubbed kitchen appliances, countertops and fixtures.
- Maintained a clean linen closet by folding sheets neatly on shelves.
- Cleaned bathrooms, including toilets, tubs, showers and sinks.
- Delivered requested items such as extra pillows or blankets to guest rooms.
- Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
- Responded to requests from guests regarding housekeeping needs.
- Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
- Ensured that all health standards were met during cleaning operations.
- Followed safety procedures when handling hazardous materials.
- Organized closets with hangers for guests' clothing items.
- Sanitized all areas of the hotel lobby and public restrooms.
- Changed bed linens and towels, tidied up rooms.
- Emptied trash receptacles throughout the property.
- Disinfected telephones, light switches and other frequently touched objects.
- Inspected guest rooms after cleaning to ensure they were presentable.
- Observed proper use of chemicals when cleaning various surfaces.
- Provided information about hotel services upon request from guests.
- Reported any maintenance issues or damage to supervisors immediately.
- Replenished supplies such as drinking glasses and coffee cups in guest rooms.
- Communicated with customers about requests for additional supplies or cleaning services.
- Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
- Adhered to daily cleaning schedules and updated as needed based on demand.
- Monitored expiration dates on food items in the pantry and refrigerator.
- Sanitized bathrooms, kitchens, and common areas using eco-friendly products.
- Managed supplies inventory and restocked cleaning items as needed.
- Polished hardwood floors, banisters, and furniture to maintain appearance.
- Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
- Organized living spaces to promote functionality and aesthetics.
- Ensured proper disposal of waste materials according to recycling guidelines.
- Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
- Waxed and polished wood furnishings to restore faded appearance.
- Provided childcare assistance while maintaining household cleanliness standards.
- Sanitized and cleaned sinks, mirrors, toilets and showers.
- Assisted elderly clients with basic housekeeping needs while providing companionship.
- Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
- Operated floor buffing machines to restore shine to hard surfaces.
- Swept and damp-mopped private stairways and hallways.
- Upheld client privacy by respecting personal boundaries within their homes.
- Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
- Inspected furniture for damage or stains in between guest stays.
- Coordinated schedules with team members to maximize productivity during shifts.
- Communicated with maintenance team on damages to repair.
- Disinfected high-touch surfaces daily to prevent illness transmission in households.
- Supplied extra towels and toiletries when requested to optimize guest comfort.
- Maintained clean floors throughout property by sweeping, scrubbing and waxing.
- Maintained cleanliness of residential homes through vacuuming and dusting.
- Demonstrated adaptability when faced with last-minute schedule changes or additional tasks.
- Utilized steam cleaners for various tasks such as upholstery care.
- Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
- Monitored cleanliness of lobby, swimming pool and other common areas.
- Laundered linens, towels, and clothing for clients in a timely manner.
- Performed deep-cleaning tasks including carpet shampooing and window washing.
- Reported damage or theft of hotel property to management.
- Sorted and counted linens and organized in storage areas.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
- Prepared bedrooms for guests by creating inviting atmospheres with fresh linens.
- Swept outdoor walkways and patios for a tidy exterior presentation.
- Communicated with clients on special requests or concerns regarding their home.
Team Leader
Walmart
Atlanta, GA
01.2021 - 10.2021
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Kept work areas clean, neat and free of safety hazards to maximize efficiency.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Assigned projects and distributed tasks to team members as per area of expertise.
- Reviewed completed work to verify consistency, quality, and conformance.
- Completed daily quality assurance duties to provide feedback for improvements.
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
- Maintained daily inventory to facilitate successful material distribution.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Reviewed customer service surveys and implemented strategies to improve customer satisfaction ratings.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Conducted regular performance reviews to assess individual team member progress.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Established clear expectations for employees, providing guidance when needed.
- Analyzed data from various sources to identify areas of improvement in the department's operations.
- Maintained a positive work environment that promoted collaboration between team members.
- Created training materials and conducted group trainings on new processes or procedures.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Developed strategies for problem solving and conflict resolution among team members.
- Provided coaching and feedback on employee performance, encouraging professional development.
- Identified opportunities for process optimization using Lean Six Sigma principles.
- Ensured compliance with all safety regulations in the workplace.
- Collaborated with other departments to ensure alignment of goals across teams.
- Held weekly staff meetings to review project updates, discuss issues, and brainstorm solutions.
- Assisted with recruitment efforts by interviewing potential candidates and providing input on hiring decisions.
- Optimized supply chain management for cost reduction and efficiency.
- Conducted comprehensive market research and competitor analysis.
- Worked closely with human resources to support employee management and organizational planning.
- Facilitated training programs to improve employee skillsets.
- Streamlined operations through continuous process improvement initiatives.
- Monitored operations and reviewed records and metrics to understand company performance.
- Oversaw quality assurance efforts to maintain product standards.
- Tracked project schedules and encouraged teams to complete tasks on time while staying on budget.
- Lead contract negotiations with vendors and suppliers.
- Evaluated operational performance using key performance indicators (KPIs).
- Oversaw quality control to identify inconsistencies and malfunctions.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Assessed risk management strategies to minimize potential losses.
- Assessed company operations for compliance with safety standards.
- uilt strong relationships with clients for long-term success.
- Analyzed customer feedback to identify areas for improvement.
- Set specific goals for projects to measure progress and evaluate end results.
- Implemented data-driven strategies to drive business growth.
- oordinated logistics operations for timely product delivery.
- Organized client meetings to provide project updates.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Collaborated with stakeholders on strategic planning initiatives.
- Analyzed company's expenditures and developed financial models.
- Wrote and submitted reports on industry trends, prompting managers to develop business plans.
- Determined consumer needs to provide products and services appealing to larger market.
- Established effective communication channels among departments.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Managed resource allocation to maximize team productivity.
- Monitored industry trends to inform business decisions.
- Maintained positive working relationship with fellow staff and management.
- Ensured regulatory compliance across all business functions.
- Developed and implemented efficient business processes and procedures.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Managed financial budgets, reporting, and forecasting activities.
- Analyzed key performance indicators to identify effective strategies.
- Audited company's legal documents to verify compliant policies and procedures.
- Coordinated cross-functional teams to achieve project goals.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Implemented strategies to take advantage of new opportunities.
CAP 2 Associate
Walmart
Orangeburg, SC
12.2018 - 02.2020
- Staged merchandise for easy movement to storage locations or straight to sales floor for restocking.
- Assisted customers with locating items on sales floor and in backroom storage areas.
- Helped manage smooth processing of incoming merchandise with proper downstacking techniques to minimize unloading time.
- Followed pick sheets to pull merchandise for restocking on sales floor.
- Coordinated well-organized restocking to present attractive, full shelves for customers.
- Collaborated with team members to divide workloads and meet established objectives.
- Ran manual and monitored pallet jacks to transfer loads safely between staging, storage and sales floor.
- Recovered products from multiple departments and returned to correct sales floor locations.
- Increased efficiency through carefully planned workflow.
- Identified and reported warehouse hazards or quickly resolved with minor supervision.
- Collaborated with colleagues to ensure efficient completion of tasks within deadlines.
- Monitored stock levels and communicated with vendors to ensure availability of merchandise.
- Replenished merchandise displays when needed according to company guidelines.
- Organized back-room stock shelves according to company policies and procedures.
- Assisted in training new associates on customer service protocols and operational procedures.
- Built relationships with customers to provide personalized service based on individual needs.
- Maintained a neat and organized work area while adhering to safety standards.
- Recognized opportunities for improvement in processes or procedures related to job duties.
- Utilized problem solving techniques when resolving customer complaints or issues in a timely manner.
- Inspected shipments received from vendors for quality control purposes prior to stocking shelves.
- Greeted customers upon entering the store and provided assistance throughout their shopping experience.
- Provided feedback to management on customer needs, complaints, and other related issues.
- Consistently met or exceeded established sales goals by providing exceptional customer service.
- Assisted in training new employees on warehouse operations and safety procedures.
- Collaborated with team members to complete large-scale projects.
- Operated forklifts, pallet jacks, and other materials handling equipment.
- Managed time effectively to meet deadlines and maintain efficiency.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Loaded/unloaded merchandise from trucks using proper lifting techniques.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Identified damaged or expired products for removal from inventory.
- Assisted in receiving, unloading, and verifying incoming shipments.
- Ensured proper storage of perishable items in temperature-controlled environments.
Greenskeeper
Orangeburg Country Club
Orangeburg, SC
06.2016 - 11.2018
- Managed nearby features such as bunkers with raking and regular care.
- Set up courses each day by changing cups, putting out flags and emptying trash.
- Removed leaves, clippings and debris with blowers or collection methods.
- Kept appearance of turf neat and professional with daily mowing, trimming and maintenance.
- Improved appearance of greens and planted new trees and shrubbery.
- Maintained both two-cycle and four-cycle equipment used in regular greenskeeping.
- Hand-weeded flower beds and removed debris from grounds using rakes, shovels, and hoes.
- Raked leaves during fall season; collected debris from pathways using blowers.
- Applied herbicides, pesticides, fungicides, insecticides in accordance with state regulations.
- Cleaned out water hazards by removing sediment build up with scoop nets or vacuums.
- Inspected all safety equipment regularly to ensure it was functioning properly.
- Collaborated with irrigation personnel to ensure proper watering schedules were followed.
- Maintained and monitored turf grass health; fertilized, aerated, and over-seeded as needed.
- Monitored weather conditions closely; adjusted work schedule accordingly when needed.
- Operated tractors for tilling soil or moving materials around the golf course property.
- Performed routine maintenance on mowing equipment; sharpened blades and changed oil and filters.
- Spread mulch around flower beds to control weeds while providing nutrients to plants.
- Dug trenches for installing underground sprinkler systems or laying electrical lines.
- Provided input on budgeting for resources such as fertilizer or sod replacement costs.
- Trained new employees on proper safety protocols when operating power tools or machinery.
- Assisted in the construction of new golf course features including sand traps and tee boxes.
- Repaired divots on fairways and tees using a combination of seed mixtures and top dressing.
- Planted trees, shrubs, flowers, and other plants according to design plans.
- Conducted daily inspections of greens to identify any issues such as disease or pest infestations.
- Assisted in snow removal operations when necessary; operated snow plows safely.
- Responsible for monitoring drainage systems throughout the property to prevent flooding.
- Monitored plant health and applied treatments as needed.
- Conducted seasonal tasks such as winterizing plants or spring cleaning.
- Cared for lawns by mulching, aerating, weeding or grubbing.
- Shoveled snow and spread salt on walkways and parking lots.
- Trimmed flowers and cleaned flower beds.
- Adjusted amount of water consumption using irrigation methods to prevent waste.
- Ensured proper drainage by grading land surfaces appropriately.
- Assisted with landscape design projects based on client needs.
- Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
- Coordinated with team members to complete projects efficiently.
- Managed mulching projects to enhance garden beds' appearance.
- Cultivated soil to prepare for planting or sod installation.
- Built or maintained greenhouses, fences or benches,
- Provided proper upkeep of planters, paved areas or other grounds features.
- Performed routine maintenance on landscaping tools and equipment.
- Maintained lawns and gardens through mowing, trimming, and fertilizing.
- Transplanted plants from nursery stock or existing landscapes.
- Raked, mulched and composted leaves.
- Maintained artificial turf by vacuuming and disinfecting after use to prevent harmful bacteria growth.
- Operated landscaping equipment, including mowers, trimmers, and blowers.
- Advised customers on plant, flower or shrubbery care.
- Applied pesticides and herbicides to control pests and weeds.
- Educated clients on best practices in lawn care and maintenance.
- Installed landscape lighting fixtures for safety and visual appeal.
- Set support stakes and attached wires from planted trees.
- Trimmed or edged around flower beds, walks, or walls.
- Cared for artificial turf fields, periodically removing turf and replacing cushioning pads.
- Removed snow from walkways using shovels or snow blowers.
- Decorated gardens, paths and beds with stones or plants.
- Raked leaves and collected debris to maintain a clean environment.
- Maintained or repaired tools or equipment for safety and longevity.
- Planted trees, shrubs, flowers, and grass for aesthetic appeal.
- Watered lawns, plants, or trees, using sprinkler systems or watering cans as part of overall maintenance plan.
- Planted trees, shrubs, bushes and flowers in decorative planters and displays.
- Winterized irrigation systems and restarted systems in spring.
- Pruned trees and bushes to promote healthy growth.
- Followed landscaping designs to determine placement of sod, flowers or foliage.
- Mixed and sprayed or spread fertilizers, herbicides, or insecticides using hand or automatic dispensers.
- Aided in the construction of fences, patios, decks, and walkways.
- Installed irrigation systems for efficient water management.
Assembly Line Production Worker
Husqvarna Outdoor Products
Orangeburg, SC
01.2015 - 06.2016
- Stacked finished products onto pallets in preparation for shipment from the facility.
- Operated powered industrial vehicles such as forklifts for transporting goods around the facility.
- Monitored assembly line operations to detect any issues or malfunctions.
- Inspected incoming raw materials prior to use in order to ensure quality assurance.
- Performed quality checks on products to ensure they met company standards.
- Assisted in troubleshooting mechanical problems related to the assembly process.
- Communicated effectively with team members regarding production goals and objectives.
- Loaded and unloaded parts into machines for processing.
- Ensured that all safety regulations were followed at all times while operating machinery.
- Organized production line equipment and materials for assembly tasks.
- Cleaned tools, equipment, and workstations as needed throughout shift.
- Reported any potential hazards or areas of improvement to supervisors immediately.
- Identified defective parts or items needing rework during inspections.
- Rotated through various positions on the assembly line as needed by management.
- Tested completed products for proper functioning before shipping them out.
- Assisted in training new employees on assembly line processes and procedures.
- Replaced worn or damaged parts within machines using hand tools when necessary.
- Recognized defective material and reported issues to management.
- Assembled components by examining connections for correct fit, fastening parts and subassemblies.
- Completed component assembly with minimal supervision to meet deadlines.
- Collaborated with other departments to ensure smooth production process flow.
- Worked quickly and efficiently while maintaining high standards of quality control.
- Communicated effectively with co-workers about production progress throughout shift hours.
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
Orangeburg, SC
08.2010 - 01.2015
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Helped customers find specific products, answered questions, and offered product advice.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Greeted customers and answered any questions they had about the store's products and services.
Education
High School Diploma -
Orangeburg Wilkinson High School
Orangeburg, SC05-2014
Skills
- Call Documentation
- Product and service knowledge
- CRM Software
- Warm Calling
- Lead Management
- Customer Service
- Product understanding
- Attention to Detail
- Documentation And Reporting
- Script use
- Order Processing
- Script Reading
- Relationship Building
- Customer Engagement
- Product Knowledge
- Reporting
- Entrepreneurship
- Verbal and written communication
Certification
- ForkLift Certified
- Marriot Certified
- ServSafe Food Handler
- Waste Management Certification
Affiliations
Co-Founder of The Gifted Nation Social Group Organization
Timeline
Telemarketer
Shiftsmart
09.2023 - 01.2024
Cook
Atlanta Braves
03.2023 - 09.2023
Waste Sorter
Waste Managment
08.2022 - 03.2023
Housekeeper
St. Regis
10.2021 - 03.2022
Team Leader
Walmart
01.2021 - 10.2021
CAP 2 Associate
Walmart
12.2018 - 02.2020
Greenskeeper
Orangeburg Country Club
06.2016 - 11.2018
Assembly Line Production Worker
Husqvarna Outdoor Products
01.2015 - 06.2016
Cashier
Zaxby's Chicken Fingers & Buffalo Wings
08.2010 - 01.2015
High School Diploma -
Orangeburg Wilkinson High School