Marquavia Weatherspoon
Fruitland Park,FL
Summary
Versatile professional serves as first point of contact for patients by verifying insurance, handling paperwork and preparing records. Patient-oriented and helpful candidate familiar with MS Office and EMR systems coupled with thorough knowledge of medical terminology. Committed to providing personalized service and quality patient care.
Overview
9
9
years of professional experience
Work History
Referral Coordinator
Mid-Florida Primary Care
09.2023 - Current
- Processed referral requests from patients, doctors and other health care professionals.
- Responded to patient inquiries to offer timely updates regarding referral status.
- Called insurance companies to get precertification and other benefits information on behalf of patients.
- Monitored referrals to foster timely completion and followed up with physicians to facilitate.
Caregiver
Vista Lakes Assisted Living Facility
12.2022 - 10.2023
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Built strong relationships with clients to deliver emotional support and companionship.
Practice Support Specialist
The Villages Health
10.2020 - 12.2022
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Prepared and processed patient referrals and transfer requests.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Conducted patient intake interviews, recording and documenting relevant information.
- Received and routed laboratory results to correct clinical staff members.
Practice Lead
Lakeview Healthcare System
05.2018 - 08.2020
- Organized systems for tracking patient records to improve ease of retrieval.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Placed new supply orders, managed inventory and restocked clerical spaces.
Nurse Assistant
Waterman Village
03.2015 - 05.2018
- Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
Education
Nursing Assistant - Geriatric Nursing
Southern Technical College
Orlando, FL07.2015
High School Diploma -
Umatilla High School
Umatilla, FL06.2014
Skills
- Customer Satisfaction
- Organization and Time Management
- Teamwork and Collaboration
- Adaptable and Flexible
- Computer Proficiency
- Medical Data Collection
Timeline
Referral Coordinator
Mid-Florida Primary Care
09.2023 - Current
Caregiver
Vista Lakes Assisted Living Facility
12.2022 - 10.2023
Practice Support Specialist
The Villages Health
10.2020 - 12.2022
Practice Lead
Lakeview Healthcare System
05.2018 - 08.2020
Nurse Assistant
Waterman Village
03.2015 - 05.2018
Nursing Assistant - Geriatric Nursing
Southern Technical College
High School Diploma -
Umatilla High School
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