Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.
Work History
Assistant Manager
10 Months
Hooters | 09.2025 - 07.2026
Supervised daily operations to ensure exceptional customer service and operational efficiency.
Trained and mentored staff on menu knowledge, customer engagement, and service standards.
Implemented inventory management practices to optimize stock levels and reduce waste.
Developed schedules for team members to align staffing with peak business hours.
Assistant Manager
2 Years 4 Months
Hooters Of Fayetteville, NC | 05.2023 - 09.2025
Supervised daily operations to ensure compliance with performance, quality, and service standards.
Maintained clean, safe, organized store environment, contributing to improved customer satisfaction.
Developed strong working relationships with staff, fostering a positive work environment.
Monitored cash intake and deposit records, enhancing accuracy and minimizing discrepancies.
Truck Unloader
4 Years 1 Month
Capstone Logistics LLC. | 06.2019 - 07.2023
Operated forklifts to unload and transport freight efficiently within warehouse environment.
Collaborated with team members to ensure timely unloading of trucks and adherence to safety protocols.
Maintained organization of unloading area, optimizing workflow and reducing turnaround time for deliveries.
Inspected incoming shipments for damages, ensuring quality control before storage or distribution.
Education
Associate of Applied Science - History
East Carolina University | Greenville, NC | 04-2019
Skills
Customer service
Money handling
Team leadership
Staff management
Task delegation
Decision-making
Self-motivated
Operational efficiency
Professional demeanor
Cleaning and organization
Verbal and written communication
Relationship building
Highly motivated
Professional attitude
Accomplishments
Supervised team of 19 staff members.
Achieved 93 nd above on all health inspections done by both the state and ecolab