Marquesha Robertson
Houston,MS
Summary
Results-oriented Life Insurance Agent provides tailored solutions suiting individual coverage needs. Demonstrates comprehensive understanding of insurance policies and regulations with informed recommendations for appropriate protection options. Passionate cultivator of loyal customer relationships and organizational service quality.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Licensed Life Insurance Agent
Primerica Financial Services
08.2022 - Current
- Service advisor that advocates for life insurance policies.
- Analyzed customers' financial situations to recommend appropriate life insurance policies
Call Center Customer Service Representative
Sitel Group
12.2020 - Current
- Remote, licensed representative taking inbound calls assisting customers by helping them solve theirrequest and answer their questions accurately using the tools provided by my remote workspace.
Customer Service Associate/Supervisor
Walmart
08.2017 - 06.2019
- Monitored the front end making sure cashiers had everything they need while ensuring customersatisfaction
- Handled returns, item voids, check cashing, cashier loans and deposits, and if ending dayshift I made sure the front end was ready for overnight and morning team members.
Cashier/Sales Associate
Office Depot OfficeMax
02.2016 - 06.2017
- Greeting customers, promoting products, and assisting customers on the sale floor.
McDonald's Crew Member
McDonald's
10.2015 - 01.2016
Education
Associate - Pre Nursing Concept
Itawamba Community College
Tupelo, MSGED -
Itawamba Community College
Fulton, MS01.2015
Skills
- Microsoft Office
- Organizational Skills
- Oral Communication
- Time Management
- Assistant Manager Experience
- Cash Handling
- Sales Experience
- Leadership
- Computer skills
- Customer service
- Insurance sales
- Identifying and resolving common customer issues
- Cross-Promote Products
- Insurance Industry Knowledge
- Policy Renewals
Certification
Life & Personal Lines Insurance License - MS 10724067
CNA - August 2020 to August 2022
CPR - July 2020 to July 2022
Timeline
Licensed Life Insurance Agent
Primerica Financial Services
08.2022 - Current
Call Center Customer Service Representative
Sitel Group
12.2020 - Current
Customer Service Associate/Supervisor
Walmart
08.2017 - 06.2019
Cashier/Sales Associate
Office Depot OfficeMax
02.2016 - 06.2017
McDonald's Crew Member
McDonald's
10.2015 - 01.2016
Associate - Pre Nursing Concept
Itawamba Community College
GED -
Itawamba Community College
Similar Profiles
Davon EmildorDavon Emildor
Financial Advisor at Primerica Financial ServicesFinancial Advisor at Primerica Financial Services
Dimitrios PappasDimitrios Pappas
Support Assistant at PRIMERICA FINANCIAL SERVICES LIMITED, Debra DoironSupport Assistant at PRIMERICA FINANCIAL SERVICES LIMITED, Debra Doiron
Devin MuylleDevin Muylle
Financial Services Representative at Primerica Financial ServicesFinancial Services Representative at Primerica Financial Services
ANA Karen GARCIAANA Karen GARCIA
District Leader at PRIMERICA FINANCIAL SERVICESDistrict Leader at PRIMERICA FINANCIAL SERVICES
Esther BeattyEsther Beatty
CLPN - Multi Skilled at North Mississippi Medical Clinics - Children's Clinic West Point RHCCLPN - Multi Skilled at North Mississippi Medical Clinics - Children's Clinic West Point RHC