Marquesha Williams
Belzoni,MS
Summary
Well organized dependable candidate successful at managing multiple priorities with a positive attitude, mindset and personality. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Dispatcher
Humphreys County Sheriff’s Department
Belzoni, MS
03.2023 - 08.2024
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Registered sex offenders in the NCIC system.
- Managed a large volume of phone calls while ensuring accuracy in data entry.
- Resolved customer complaints related to service issues or delays.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Conducted regular training sessions for new hires on proper protocols for handling emergency situations.
- Interacted with local law enforcement agencies when responding to incidents in progress.
Warehouse Associate
Amazon
Canton, MS
11.2022 - 03.2023
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Performed cycle counts to ensure accuracy of inventory levels.
- Worked safely around moving machinery.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Inspected incoming and out coming shipments to verify accuracy and prevent errors.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Stowing items for customer shipments.
Correctional Officer
Yazoo County Correctional Facility
Yazoo City, Mississippi
05.2022 - 11.2022
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Performed security checks on visitors entering the facility as well as on packages being delivered to inmates.
- Escorted inmates to and from cells, court, hospital, and medical appointments.
- Conducted routine and emergency head counts.
- Prepared, processed/ maintained forms, reports, logs, records and activity journal.
- Observed and supervised inmates throughout visits, meal times, recreation, phone calls and showers.
- Processed and booked new inmates into the system as officers made arrest.
CNA
Forum Parkway Health & Rehab- Term III
Bedford, TEXAS
12.2021 - 05.2022
- Provided assistance with activities of daily living, including bathing, dressing and grooming.
- Assisted patients in ambulation and transfers using proper body mechanics.
- Performed vital sign assessments, such as taking blood pressure and temperature.
- Reported changes in patient conditions to registered nurse or physician.
- Documented patient care services by charting in designated areas.
- Answered patient call lights promptly and responded to requests appropriately.
- Observed patients for any physical or emotional changes, reported findings to medical staff immediately.
- Maintained a clean, safe environment for the patient by adhering to infection control policies and procedures.
Sports Trainer
Mississippi Delta Community College
Moorhead, Mississippi
08.2019 - 05.2021
- Developed and implemented individualized training programs for athletes to improve strength, speed, agility and overall performance.
- Assessed injuries sustained by athletes during practice or competition and provided first aid treatments as needed.
- Performed pre-participation physical evaluations of athletes to identify any medical issues that may affect their ability to compete safely.
- Communicated with head trainers and doctors about patient needs.
- Prescribed treatments such as rest, ice, compression and evaluation.
- Devised rehabilitation and exercise plans to aid healing, build strength and prevent further injuries.
Education
Graduate Certificate - Phlebotomy
Burns Healthcare Institute
Indianola, MS09-2024
Associate of Arts - Pre- Health Professionals
Mississippi Delta Community College
Moorhead, MS05-2021
High School Diploma -
Humphreys County High School
Belzoni, MS05-2019
Skills
- Route Navigation
- Dispatch Coordination
- Customer Relations
- Database Management
- Public Safety
- Firearm Training
- Contraband Searching
- Control Room Maintenance
- Multitasking and Organization
- Teamwork and Collaboration
- Attention to Detail
- Administration and Reporting
- Public Speaking
- Emotional and Social Support
- Observation Documentation
- Feeding Assistance
- Nutrition and Diet
- Updating logs
- Training new hires
- Patient Care
- Vital signs monitoring
- Compassionate communication
- Collecting specimens
- Electronic Charting
- Patient Management
Timeline
Dispatcher
Humphreys County Sheriff’s Department
03.2023 - 08.2024
Warehouse Associate
Amazon
11.2022 - 03.2023
Correctional Officer
Yazoo County Correctional Facility
05.2022 - 11.2022
CNA
Forum Parkway Health & Rehab- Term III
12.2021 - 05.2022
Sports Trainer
Mississippi Delta Community College
08.2019 - 05.2021
Graduate Certificate - Phlebotomy
Burns Healthcare Institute
Associate of Arts - Pre- Health Professionals
Mississippi Delta Community College
High School Diploma -
Humphreys County High School