Mar’Quezie Edmonds
Platteville
Summary
Dynamic retail professional with a proven track record at C&S Wholesale, excelling in inventory control and customer service. Enhanced sales through strategic merchandising and effective team leadership, achieving significant improvements in customer satisfaction. Skilled in employee scheduling and problem-solving, driving operational efficiency and fostering a positive shopping experience.
Overview
8
8
years of professional experience
Work History
Assistant Store Manager
C&S Wholesale
Platteville, WI
01.2022 - Current
- Assisted in daily store operations, ensuring compliance with company policies and procedures.
- Supported inventory management, contributing to accurate stock levels and product availability.
- Trained new hires on customer service standards and operational tasks to enhance team performance.
- Coordinated scheduling of staff shifts, optimizing coverage during peak business hours.
- Developed promotional displays to increase product visibility and drive sales initiatives.
- Implemented loss prevention strategies, reducing shrinkage through effective training and monitoring.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
Grocery Clerk
Piggly Wiggly Supermarket
Platteville, WI
06.2018 - 12.2021
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained cleanliness and organization of store shelves to ensure optimal product presentation.
- Operated cash register efficiently, processing transactions accurately and quickly.
- Stocked inventory regularly, ensuring availability of popular items for customers.
Education
Bachelor of Science - Business Marketing
University of Wisconsin, Platteville
Platteville, WI12.2016
Skills
- Problem-solving
- Customer service
- Customer experience
- Customer service and engagement
- Inventory control
- Time management
- Team building and leadership
- Store opening and closing
- Attention to detail
- Employee scheduling
- Pricing and markdowns
Timeline
Assistant Store Manager
C&S Wholesale
01.2022 - Current
Grocery Clerk
Piggly Wiggly Supermarket
06.2018 - 12.2021
Bachelor of Science - Business Marketing
University of Wisconsin, Platteville