Marquis Eley
Saratoga Eagle Sales and Services
Fort Plain,NY
1
Certification
19
years of professional experience
Operations professional with comprehensive background in streamlining processes and driving operational excellence. Known for fostering collaborative a collaborative team environment and consistently achieving organizational objectives. Reliable and adaptable, bringing strong analytical and problem solving skills to table.
Work History
Sr. Operations Manager
1 Year- Led cross-functional teams in implementing new logistics strategies.
- Streamlined inventory management processes to enhance operational efficiency.
- Analyzed supply chain performance metrics to identify improvement opportunities.
- Developed training materials for onboarding new staff members effectively.
- Implemented quality control measures to maintain product standards and compliance.
Warehouse Manager
2 Years 9 Months- Oversaw daily warehouse operations, ensuring efficient inventory management and timely order fulfillment.
- Managed scheduling and logistics for inbound and outbound shipments, optimizing transportation routes.
- Implemented process improvements that reduced order processing times, enhancing overall workflow efficiency.
- Trained and mentored staff on safety protocols and operational procedures to enhance team performance.
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
Routing Coordinator
3 Years 7 Months- Analyzed transportation data to improve route effectiveness and reduce delays.
- Coordinated routing schedules to optimize delivery efficiency across service areas.
- Implemented process improvements that enhanced order accuracy and minimized discrepancies.
- Mentored junior staff on best practices for inventory management and logistics coordination.
- Collaborated with sales teams to align delivery schedules with customer needs and expectations.
- Managed the implementation of new routing software platforms such as Roadnet, resulting in a higher cases per truck metric of 800 units.
- Developed contingency plans for unexpected traffic or weather conditions, maintaining efficient operations under challenging circumstances.
Warehouse Order Selector
6 Months- Selected and picked orders accurately, ensuring correct items and quantities were prepared for shipping.
- Collaborated with team members to optimize order selection processes, reducing errors and improving efficiency.
- Maintained inventory accuracy through regular cycle counts and adjustments in warehouse management system.
- Operated forklifts and pallet jacks to efficiently transport products within warehouse.
- Trained new staff on safety procedures, equipment operation, and best practices for order selection.
- Wrapped pallets in shrink wrap prior to loading.
- Exceeded daily performance metrics by consistently meeting or surpassing established picking goals of 300 cases per hour.
- Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
- Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
Crew Member
3 Years 2 Months- Resolved customer complaints professionally, enhancing satisfaction and loyalty through effective problem-solving skills.
- Implemented best practices for cleanliness and sanitation, contributing to a safe dining experience for customers.
- Assisted in promotional events, effectively communicating offers to customers and increasing sales engagement.
- Monitored inventory levels, assisting in stock management to prevent shortages or overstock situations.
Maintenance Crew Member
8 Years- Performed routine inspections and preventative maintenance on transportation equipment to ensure optimal functionality.
- Assisted in troubleshooting mechanical issues, enhancing the team's ability to quickly resolve problems.
- Collaborated with team members to execute repair tasks efficiently, minimizing downtime for fleet operations.
- Maintained cleanliness and organization of workshop areas, promoting safety and operational efficiency.
Crew Member
2 Years 7 Months- Delivered exceptional customer service by efficiently processing orders and addressing inquiries.
- Collaborated with team members to streamline operations during peak hours, enhancing overall efficiency.
- Trained new crew members on procedures, fostering a collaborative work environment and ensuring consistency.
- Operated kitchen equipment and maintained food safety standards to ensure quality meals.
- Took orders, prepared meals, and collected payments.
Education
Associate of Arts - American History
Skills
Operations management
Quality control
Inventory management
Productivity improvement
Cost reduction
Safety management
Standard operating procedures
Logistics execution
Order fulfillment
Warehouse operations
Logistics coordination
Team leadership
Problem-solving
Operational safety
Certification
Forklift certified.
Timeline
Sr. Operations Manager
Saratoga Eagle Sales and Services
08.2025 - CurrentRead More
Warehouse Manager
Saratoga Eagle Sales and Services
07.2022 - 04.2025Read More
Routing Coordinator
Saratoga Eagle Sales and Services
12.2018 - 07.2022Read More
Warehouse Order Selector
Saratoga Eagle Sales and Services
06.2018 - 12.2018Read More
Crew Member
Dunkin' Donuts
04.2015 - 06.2018Read More
Maintenance Crew Member
Access Transportation
06.2010 - 06.2018Read More
Crew Member
McDonald's Restaurant
11.2007 - 06.2010Read More
Herkimer County Community College
Associate of Arts from American History
Read More