Customer Service Representative
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified opportunities for upselling additional products or services based on customer needs.
- Increased customer satisfaction ratings by effectively answering questions, suggesting effective solutions, and resolving issues quickly.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
- Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
- Assembled orders according to customer requests.
- Placed bins, carts and containers in convenient locations to assist with loading efficiency.
