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Marquis Raye
Operation Supervisor
Stratford,CT
Work Preference
Summary
Experienced Operations Supervisor, specializing in daily operations and team performance enhancement. Expertise in staff supervision, compliance, and problem-solving fosters strong relationships and efficient service delivery. Skilled in navigating fast-paced environments while upholding professionalism and high standards.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Operations Supervisor, RX
CVS Pharmacy Health
Trumbull, Connecticut
09.2018 - Current
- Supported upper management in daily operations, ensuring adherence to service and quality standards.
- Addressed customer complaints and communicated issues to senior management for resolution.
- Completed opening and closing duties to facilitate business operations.
- Reinforced rules to promote superior employee performance.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Delegated tasks to employees while monitoring activity and ensuring timely task completion.
- Assisted general manager with operations game plan and company initiatives implementation.
Personal Care Assistant
GT Independence-Self Directed Care
Stratford, CT
07.2017 - 09.2025
- Supported clients' hygiene and daily living standards through personal care assistance.
- Transported patients to medical, dental and personal care appointments.
- Recorded patient temperature, pulse and blood pressure to monitor health and well-being.
- Communicated patient concerns to nurse supervisor to ensure timely and effective care.
- Coordinated doctor appointments, exercise, recreation and family visits to maintain schedule.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
- Improved patient outlook and daily living through compassionate care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Documented vital signs and medication usage, highlighting variances to inform care adjustments.
Certified Nursing Assistant
Bridgeport Manor
Bridgeport, CT
07.2007 - 10.2017
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Observed and reported unusual symptoms and changes to charge nurse.
- Supported non-ambulatory residents in range of motion exercises.
- Monitored communication devices to promptly address resident requests and concerns, enhancing response times and resident satisfaction.
- Assisted residents with bathing and dressing to promote personal hygiene.
Education
GED -
Stratford Continuing Education
Stratford, CT05-2026
CT Nurses Aid Certification - Certified Nurses Aid
Hartford Community College
Hartford, CT01-2007
Some College (No Degree) - Nursing Education
Hartford Job Corps Academy
Hartford, CT01-2007
Skills
- Medication Management
- Dispensing Medications
- Medication Assessments
- Collecting Vital Signs
- Medical Terminology Knowledge
- Medical procedures
- Operations coordination
- Inventory Assessment
- Documentation
- Team leadership
- Staff Supervision
- Decision Making
- Problem-Solving
- Customer Service
- Team Collaboration
- Patient Ambulation
- Personal Hygiene Assistance
- Compassionate Patient Care
- Labeling Procedures
- Cash Handling Ability
Certification
- CNA License
- Certified Nursing Assistant
- Certified Home Health Aide (CHHA)
- Certified Pharmacy Technician (CPhT)
Timeline
Operations Supervisor, RX
CVS Pharmacy Health
09.2018 - Current
Personal Care Assistant
GT Independence-Self Directed Care
07.2017 - 09.2025
Certified Nursing Assistant
Bridgeport Manor
07.2007 - 10.2017
Some College (No Degree) - Nursing Education
Hartford Job Corps Academy
CT Nurses Aid Certification - Certified Nurses Aid
Hartford Community College
GED -
Stratford Continuing Education