Summary
Overview
Work History
Education
Skills
AWARDS
Timeline
Generic

Marquise Allen

St. Petersburg,FL

Summary

Organized and detail-oriented professional with 10 years of progressive experience at Enterprise Rent-A-Car. Strong background in administrative support, branch operations, sales performance, and customer service. Proven leader recognized for efficiency improvements and exceeding performance goals.

Overview

11
11
years of professional experience

Work History

Assistant Manager

Enterprise Rent-A-Car
01.2022 - 01.2026
  • Managed daily opening and closing procedures while improving operational efficiency.
  • Supported Insurance, retail, and dealership customers, driving strong sales and service results.
  • Led team operations, improving productivity, customer satisfaction, and branch performance.
  • Promoted to Assistant Manager at a tier three store (2024-2026)

Management Assistant

Enterprise Rent-A-Car
01.2021 - 01.2022
  • Oversaw branch operations during manager absences, ensuring continuity and accountability.
  • Led customer service and sales improvements, achieving top performance results.
  • Ranked #1 Management Assistant for January.

Management Trainee

Enterprise Rent-A-Car
01.2019 - 01.2021
  • Met and exceeded sales and upgrade goals through strategic customer engagement.
  • Delivered consistent customer service while supporting daily branch operations.
  • Offering hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.

Auto Detailer

Enterprise Rent-A-Car
01.2015 - 01.2019
  • Prepared and inspected vehicles to ensure rental readiness and high service standards.
  • Consistently assist the branch in achieving high customer service scores through vehicle preparation each month.
  • Assisting with picking up or dropping customers off.

Education

Bachelor of Business Administration -

St. Petersburg College
01-2018

Associate of Business Administration - undefined

St. Petersburg College
01-2016

Skills

  • Administrative Support
  • Microsoft Office
  • Leadership
  • Conflict Resolution
  • Time Management
  • Strategic Thinking
  • Customer Service
  • Sales Performance

AWARDS

Top Sales Rep (Jan 2022, Jul 2022, Oct 2022), Top Five Manager Matrix (Aug 2023), Top Five OP (Jun 2024), Top Ten OP (Dec 2025)

Timeline

Assistant Manager

Enterprise Rent-A-Car
01.2022 - 01.2026

Management Assistant

Enterprise Rent-A-Car
01.2021 - 01.2022

Management Trainee

Enterprise Rent-A-Car
01.2019 - 01.2021

Auto Detailer

Enterprise Rent-A-Car
01.2015 - 01.2019

Associate of Business Administration - undefined

St. Petersburg College

Bachelor of Business Administration -

St. Petersburg College